{"id":287810,"date":"2018-12-01T13:27:42","date_gmt":"2018-12-01T11:27:42","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=287810"},"modified":"2018-12-01T14:13:38","modified_gmt":"2018-12-01T12:13:38","slug":"why-cell-cs-network-went-down","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/287810-why-cell-cs-network-went-down.html","title":{"rendered":"Why Cell C\u2019s network went down"},"content":{"rendered":"<p>Cell C&#8217;s <a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/287800-cell-c-network-down-due-to-load-shedding.html\" target=\"_blank\" rel=\"noopener\"><strong>network went down<\/strong><\/a> earlier today, and the company took to Twitter to inform their customers that the outage was due to load-shedding.<\/p>\n<p>The outage extended to users in various provinces, including Gauteng, the Western Cape, and Mpumalanga.<\/p>\n<p>Cell C explained to MyBroadband the specifics of why their network went down.<\/p>\n<h3 class=\"my-4\">Cell C&#8217;s explanation<\/h3>\n<p>&#8220;Cell C has identified the fault that affected data and voice services on its network for approximately 2 hours on Saturday,&#8221; said Cell C.<\/p>\n<p>&#8220;The Neotel Data Centre experienced a power surge due to load shedding, which tripped the air-conditioning. This resulted in the Multi-Protocol Label Switching (MPLS) system, that enables the routing of traffic on the network, to overheat and power down.&#8221;<\/p>\n<p>Cell C added that they have deployed additional generators, and that their equipment has been restored.<\/p>\n<p>&#8220;Customers are urged to restart their devices as service restoration is in process. Cell C again apologises for the inconvenience and thanks its customers for their patience.&#8221;<\/p>\n<h3 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/287800-cell-c-network-down-due-to-load-shedding.html\" rel=\"bookmark\">Cell C network down due to load-shedding<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Cell C explained to MyBroadband the specifics of why their network went down in various provinces, including Gauteng, the Western Cape, and Mpumalanga.<\/p>\n","protected":false},"author":23,"featured_media":281317,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[355,35,917,8487],"class_list":["post-287810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-headline","tag-internet-2","tag-load-shedding"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/287810"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=287810"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/287810\/revisions"}],"predecessor-version":[{"id":287812,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/287810\/revisions\/287812"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/281317"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=287810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=287810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=287810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}