{"id":288894,"date":"2018-12-07T20:08:37","date_gmt":"2018-12-07T18:08:37","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=288894"},"modified":"2018-12-08T09:24:49","modified_gmt":"2018-12-08T07:24:49","slug":"telkom-mobile-network-downtime","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/288894-telkom-mobile-network-downtime.html","title":{"rendered":"Telkom Mobile network downtime"},"content":{"rendered":"

Many Telkom Mobile customers have reported experiencing network problems this evening, with no data throughput and slow connection speeds. Telkom fixed-LTE services are also reportedly affected.<\/p>\n

Customers took to Twitter, the MyBroadband Forum, and Down Detector to post complaints about problems with their mobile data connections.<\/p>\n

The problems appear to be country wide, and started between 18:00 and 19:00.<\/p>\n

MyBroadband has also received emails from Telkom customers about their mobile services being down.<\/p>\n

Router failure<\/h3>\n

Telkom told MyBroadband that one of the service routers in its Pretoria exchange went down, which impacted Telkom mobile data services.<\/p>\n

“The service was restored at around 01:30,” said Telkom.<\/p>\n

It must be noted that Openserve fibre has not been reported as affected by the downtime.<\/p>\n

Telkom Twitter<\/h3>\n

A tweet from Telkom about the downtime is shown below.<\/p>\n

\"Telkom\"<\/a><\/p>\n

Down Detector<\/h3>\n

The graph below shows the big increase in complaints about Telkom from around 19:00 on Friday, 7 December.<\/p>\n

\"\"<\/a><\/p>\n

The map below shows areas from where complaints about Telkom Mobile downtime were received.<\/p>\n

\"\"<\/a><\/p>\n

Now read:\u00a0The Makro delivery message you should ignore<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Many Telkom Mobile customers have reported experiencing network problems this evening, with no data throughput and slow connection speeds.<\/p>\n","protected":false},"author":23,"featured_media":129916,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[2956,35,109,405],"class_list":["post-288894","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-downtime","tag-headline","tag-telkom","tag-twitter"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/288894"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=288894"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/288894\/revisions"}],"predecessor-version":[{"id":288900,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/288894\/revisions\/288900"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/129916"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=288894"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=288894"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=288894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}