{"id":289542,"date":"2018-12-13T11:53:05","date_gmt":"2018-12-13T09:53:05","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=289542"},"modified":"2018-12-13T15:26:58","modified_gmt":"2018-12-13T13:26:58","slug":"absa-online-banking-system-is-down","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/banking\/289542-absa-online-banking-system-is-down.html","title":{"rendered":"Absa online banking system is down"},"content":{"rendered":"<p>Absa&#8217;s online and mobile banking platforms have gone down, the bank confirmed in a <a href=\"https:\/\/twitter.com\/AbsaSouthAfrica\/status\/1073151140005584896\" target=\"_blank\" rel=\"noopener\"><strong>tweet<\/strong><\/a>.<\/p>\n<p>Customers began reporting Absa online and mobile banking issues from after 11:00, with <a href=\"https:\/\/downdetector.co.za\/status\/absa\" target=\"_blank\" rel=\"noopener\"><strong>Absa&#8217;s Down Detector<\/strong><\/a> page showing a large spike in problems at this time.<\/p>\n<p>When attempting to log into the Absa banking app, users were told &#8220;Oops! We&#8217;re experiencing technical difficulties. Please try again shortly.&#8221;<\/p>\n<p>On Absa&#8217;s online banking login page, attempts to log in fail and customers are told that the server did not respond.<\/p>\n<h3 class=\"my-4\">Update:<\/h3>\n<p>Absa has released an update on why their system went down today.<\/p>\n<p>\u201cWe experienced a technical problem which resulted in several of our services becoming unavailable. We have resolved the main issue and we are gradually restoring services in phases,&#8221; Absa told MyBroadband.<\/p>\n<p>&#8220;Customers can make card payments and cash withdrawals in the meanwhile. We apologise for the inconvenience and are working as quickly as we can to restore full services.\u201d<\/p>\n<p>Absa added that as of 15:00, it had restored all branch services, app functionality, and internet banking.<\/p>\n<p>Absa&#8217;s tweet is shown below.<\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p dir=\"ltr\" lang=\"en\">Hi Andriex, we are aware of the systems being offline. Our team is working on a fix. We apologise for any inconvenience this may have caused.<\/p>\n<p>\u2014 Absa South Africa (@AbsaSouthAfrica) <a href=\"https:\/\/twitter.com\/AbsaSouthAfrica\/status\/1073151140005584896?ref_src=twsrc%5Etfw\">December 13, 2018<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<h3 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/banking\/289202-atms-and-cash-here-to-stay-in-south-africa.html\" rel=\"bookmark\">ATMs and cash here to stay in South Africa<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Customers began reporting Absa online and mobile banking issues in the past hour.<\/p>\n","protected":false},"author":341039,"featured_media":267837,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[10106],"tags":[2186,50847,8925],"class_list":["post-289542","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-absa","tag-mobile-banking-app","tag-online-banking"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/289542"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341039"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=289542"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/289542\/revisions"}],"predecessor-version":[{"id":289606,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/289542\/revisions\/289606"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/267837"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=289542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=289542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=289542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}