Speaking at the 2019 MyBroadband Cloud Conference, Connection Telecom CEO David Meintjes detailed the impacting of upcoming technologies on traditional networks.<\/p>\n
Meintjes said that the old telephone system has declined globally, with only one in four US households having a landline telephone.<\/p>\n
He added that in South Africa, the demand for fixed line telephones is falling fast.<\/p>\n
“We have seen the decline of the old telephone system,” Meintjes said. “In South Africa, less than 10% of fibre going into houses includes a fibre landline service bundled along with it.”<\/p>\n
He added that emerging technologies like blockchain and 5G would have a serious impact on the evolving digital landscape around the world.<\/p>\n
“5G promises to improve the experience of voice services, data, latency and more,” Meintjes said.<\/p>\n
“Blockchain is an emerging technology which will also have its application in telecoms and ICT.”<\/p>\n
He said that the potential applications of blockchain in the telecoms industry includes using a distributed ledger to control number portability, as well as enabling users to block phone calls from certain numbers.<\/p>\n
Connection Telecom offers a number of cloud-based services which facilitate the interaction between consumers and companies.<\/p>\n
Meintjes said that customers now spend 5 hours per day on their smartphones and smartphone penetration is increasing globally.<\/p>\n
The adoption of new communication platforms is changing the way in which consumers interact with companies, he added.<\/p>\n
“Digital customers want to engage with companies via Facebook, mail, and chat,” he said. “76% of customers said if they receive a good customer experience they would buy more.”<\/p>\n
This makes it extremely important for companies to deliver powerful and modern channels for user interaction, and this can be facilitated most easily by the use of cloud-based platforms.<\/p>\n
Connection Telecom offers a large selection of services – including chat, voice, voice search, and translation channels – through its secure and dynamic cloud platform.<\/p>\n
Speaking at the 2019 MyBroadband Cloud Conference, Connection Telecom CEO David Meintjes detailed the impacting of upcoming technologies on traditional networks and consumer channels.<\/p>\n","protected":false},"author":341028,"featured_media":309019,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[3],"tags":[59002,33400,37352,35],"class_list":["post-309023","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecoms","tag-2019-mybroadband-cloud-conference","tag-connection-telecom","tag-david-meintjes","tag-headline"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/309023"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=309023"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/309023\/revisions"}],"predecessor-version":[{"id":309025,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/309023\/revisions\/309025"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/309019"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=309023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=309023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=309023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}