{"id":311583,"date":"2019-06-30T17:57:24","date_gmt":"2019-06-30T15:57:24","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=311583"},"modified":"2019-07-02T14:19:17","modified_gmt":"2019-07-02T12:19:17","slug":"vodacom-subscribers-do-this-now","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/311583-vodacom-subscribers-do-this-now.html","title":{"rendered":"Vodacom subscribers &#8211; Do this now"},"content":{"rendered":"<p>Industry insiders have revealed that <a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/311321-billions-in-airtime-stolen-from-south-africans-industry-insiders.html\"><strong>billions in airtime has been stolen<\/strong><\/a> from mobile subscribers in South Africa over the last decade.<\/p>\n<p>The airtime was stolen by rogue wireless application service providers (WASPs), which bill cellular subscribers\u2019 accounts without their permission.<\/p>\n<p>While Vodacom has implemented measures to protect their subscribers against rogue WASPs, like double opt-in, fraudulent subscriptions continue to occur.<\/p>\n<p>The Wireless Application Service Providers\u2019 Association (WASPA), which regulates the industry, told MyBroadband that local mobile users are most at risk from overseas-based mobile fraudsters.<\/p>\n<p>These mobile fraudsters find and exploit weaknesses in the system to bill people\u2019s accounts without their permission or knowledge.<\/p>\n<h3 class=\"my-4\">Vodacom subscribers \u2013 Do this now<\/h3>\n<p>WASPA said South African mobile users should be proactive about their mobile subscription services by following the steps below.<\/p>\n<ul>\n<li>Regularly scan your messaging inbox for messages saying you are subscribed to mobile services.<\/li>\n<li>Monitor your contract cellphone statements or prepaid airtime balance.<\/li>\n<li>Proactively check your mobile subscription status with your cellular network.<\/li>\n<\/ul>\n<p>To ensure that you are not billed by a rogue WASP without your knowledge, follow one of the steps below.<\/p>\n<ul>\n<li><strong>Send \u201cSTOP ALL\u201d to 31050<\/strong><\/li>\n<\/ul>\n<p>You can also stop all subscription services by using the steps below.<\/p>\n<ul>\n<li><strong>Dial *111# <\/strong><\/li>\n<li><strong>Select option 12<\/strong> (Services)<\/li>\n<li><strong>Select option 9<\/strong> (Content Services)<\/li>\n<li><strong>Select option 2<\/strong> (Stop All)<\/li>\n<\/ul>\n<p>Another way to stop all content services on Vodacom is to:<\/p>\n<ul>\n<li><strong>Dial *117# <\/strong><\/li>\n<li><strong>Select option 11 <\/strong>(next)<\/li>\n<li><strong>Select option 5 <\/strong>(Unsubscribe)<\/li>\n<\/ul>\n<p>The message which follows should tell you if you have been subscribed to any WASP services without your knowledge.<\/p>\n<p>It should be noted that the above-mentioned USSD options can differ for prepaid and contract customers, and could move around if other options in the USSD menu are added or removed.<\/p>\n<p>Vodacom said it is possible to block all future WASP subscriptions by calling customer care (135).<\/p>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/311321-billions-in-airtime-stolen-from-south-africans-industry-insiders.html\">Billions in airtime stolen from South Africans \u2013 Industry insiders<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Make sure fraudsters are not stealing your airtime by following these simple steps.<\/p>\n","protected":false},"author":23,"featured_media":281323,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[35,41,5054,1285,22787],"class_list":["post-311583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-headline","tag-vodacom","tag-wasp","tag-waspa","tag-wireless-application-service-providers-association-waspa"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/311583"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=311583"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/311583\/revisions"}],"predecessor-version":[{"id":311831,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/311583\/revisions\/311831"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/281323"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=311583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=311583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=311583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}