Cell C is discontinuing its fixed-LTE services through Internet Solutions, shutting down the product’s availability to other ISPs.<\/p>\n
This follows the company’s recent downgrade to “default” by S&P Global and the extension of its roaming agreement with MTN to help improve its financial position.<\/p>\n
The network’s fixed-LTE product was offered to ISPs through Internet Solutions (IS), and was sold by the likes of Axxess, RSAWEB, and Afrihost.<\/p>\n
There are a number of local ISPs who have already stopped offering fixed-LTE products on Cell C’s network, including Webafrica – which sold Cell C fixed-LTE packages<\/strong><\/a> as recently as June 2019.<\/p>\n Internet Solutions confirmed to MyBroadband that it received a notification from Cell C about terminating its fixed-LTE services.<\/p>\n “We can confirm that we have received a formal notification from Cell C terminating its fixed-LTE services to us – affecting our reseller partners and their respective end-users \u2013 as it is no longer sustainable for Cell C to support the demand that fixed-LTE has placed on its network,” the company said.<\/p>\n “We are working tirelessly with alternative network providers to secure comparable fixed-LTE services with the aim of successfully onboarding a new operator that will allow us to continue providing these services to clients.”<\/p>\n “We have been in direct communication with our clients advising them of the particular details of when these changes will become effective,” IS said.<\/p>\n Cell C told MyBroadband that it had exited from the wholesale fixed-LTE sector.<\/p>\n “We are reviewing our product portfolio, and as part of this review, have taken the decision to exit from wholesale fixed-LTE as it is no longer feasible,” Cell C said.<\/p>\n “We will continue to develop and introduce competitive products and services to the market.\u201d<\/p>\n The termination notice follows Cell C fixed-LTE customers reporting a number of problems with traffic throughput, with many users complaining of heavy shaping and throttling on the network.<\/p>\n Customers on the MyBroadband forum<\/strong><\/a> have said they were struggling to watch YouTube and Netflix, with speeds of below 1Mbps.<\/p>\n It is unclear whether these performance issues are related to congestion on the network or to the pending discontinuation of the fixed-LTE service.<\/p>\n Another operator which recently stopped offering its fixed-LTE service was Rain, announcing<\/strong><\/a> in July 2018 that it would suspend the sale of fixed-LTE products through partner ISPs.<\/p>\n Rain said its fixed-LTE service was suspended “to ensure a continued great experience for all our customers”.<\/p>\n Cell C is discontinuing its fixed-LTE services through Internet Solutions, shutting down the product’s availability to other ISPs.<\/p>\n","protected":false},"author":341028,"featured_media":262501,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[355,48812,35],"class_list":["post-317955","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-fixed-lte","tag-headline"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/317955"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=317955"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/317955\/revisions"}],"predecessor-version":[{"id":317979,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/317955\/revisions\/317979"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/262501"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=317955"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=317955"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=317955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Internet Solutions<\/h3>\n
Cell C comment<\/h3>\n
Network problems<\/h3>\n
Now read: Biggest-ever MyBroadband mobile network test \u2013 Here are the results<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"