{"id":326563,"date":"2019-11-06T15:06:35","date_gmt":"2019-11-06T13:06:35","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=326563"},"modified":"2019-11-06T15:06:35","modified_gmt":"2019-11-06T13:06:35","slug":"telkom-users-hit-by-downtime","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/326563-telkom-users-hit-by-downtime.html","title":{"rendered":"Telkom users hit by downtime"},"content":{"rendered":"

Telkom users have reported network problems that are causing slow or no Internet connectivity.<\/p>\n

Downdetector<\/strong><\/a> has shown a spike in reports from Telkom customers since 10:00 on Wednesday.<\/p>\n

The issues appear to be affecting data for both Telkom mobile and fixed-LTE users.<\/p>\n

One user also stated that she is unable to send SMSs.<\/p>\n

The Downdetector map shows that the majority of reports stem from Gauteng, KwaZulu-Natal, Free State, and the Western Cape.<\/p>\n

Afrihost has also posted a notification on its Network Status page<\/strong><\/a> that indicates network issues with Telkom LTE in KwaZulu-Natal.<\/p>\n

“Please be aware of a Telkom LTE Network issue affecting clients in KwaZulu-Natal. Clients may be experiencing little to no connectivity. We are investigating the issue. We apologise for the inconvenience caused.”<\/p>\n

Several users have said that changing their APN settings from “Internet” to “Unrestricted” solved the issue.<\/p>\n

Others have stated that switching to 3G-only data restored their Internet connectivity.<\/p>\n

MyBroadband reached out to Telkom for comment, but the operator did not respond by time of writing.<\/p>\n

\"\"<\/a><\/p>\n

Now read: MTN vs Telkom \u2013 Fixed-LTE showdown<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Telkom users have reported network problems that are causing slow or no Internet connectivity.<\/p>\n","protected":false},"author":23,"featured_media":146263,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[61715,21701,689],"class_list":["post-326563","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-internet-downtime","tag-telkom-lte","tag-telkom-mobile"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/326563"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=326563"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/326563\/revisions"}],"predecessor-version":[{"id":326569,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/326563\/revisions\/326569"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/146263"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=326563"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=326563"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=326563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}