{"id":327223,"date":"2019-11-12T09:15:28","date_gmt":"2019-11-12T07:15:28","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=327223"},"modified":"2019-11-12T12:16:07","modified_gmt":"2019-11-12T10:16:07","slug":"absa-internet-banking-problems","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/banking\/327223-absa-internet-banking-problems.html","title":{"rendered":"Absa Internet banking problems"},"content":{"rendered":"

Update<\/strong> – Absa told MyBroadband that its online banking services have been restored.<\/p>\n

“Our customers were unable to log-in to their internet banking services this morning for a brief period due to an issue with an external third-party tool,” Absa said.<\/p>\n

“Service has since been restored. We apologise for the inconvenience caused.”<\/p>\n

The original article follows below.<\/p>\n

\n

Many users in South Africa are reporting problems with Absa’s Internet banking platform.<\/p>\n

Clients have reported problems with Absa’s online banking portal on social media, stating that attempting to log in to Internet banking through the “ib.absa.co.za” website results in a notification which states that the web page is unreachable.<\/p>\n

DownDetector<\/strong><\/a> has shown a spike in Absa outage reports which started at around 08:00 this morning.<\/p>\n

The outage map shows that the downtime is widespread, with the majority of reports originating from populated urban areas.<\/p>\n

According to the DownDetector web page for Absa, 86% of the problem reports at the time of writing were related to the bank’s online banking service, with 11% related to mobile banking.<\/p>\n

Absa’s mobile banking app was still working at the time of publication, meaning the issue is most likely exclusive to the bank’s Internet banking platform.<\/p>\n

This follows after the South African banking industry was hit with a wave of DDoS attacks<\/strong><\/a>.<\/p>\n

These attacks were accompanied by a ransom note and resulted in the interruption of online, app, and mobile banking services at some banks.<\/p>\n

Absa did not immediately respond to queries regarding the Internet banking downtime.<\/p>\n

Below is a screenshot from DownDetector showing the spike in outage reports for Absa online banking.<\/p>\n

\"Problems<\/a><\/p>\n

Now read: How much money DDoS attackers demanded from South African banks<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Many users in South Africa are reporting problems with Absa’s Internet banking platform.<\/p>\n","protected":false},"author":341028,"featured_media":268039,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10106],"tags":[2186,61789,917],"class_list":["post-327223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-absa","tag-banking-problems","tag-internet-2"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/327223"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=327223"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/327223\/revisions"}],"predecessor-version":[{"id":327305,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/327223\/revisions\/327305"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/268039"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=327223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=327223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=327223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}