{"id":345263,"date":"2020-03-27T15:53:18","date_gmt":"2020-03-27T13:53:18","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=345263"},"modified":"2020-03-27T18:48:08","modified_gmt":"2020-03-27T16:48:08","slug":"mtn-network-problems-4","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/345263-mtn-network-problems-4.html","title":{"rendered":"MTN network problems"},"content":{"rendered":"

MTN South Africa is experiencing network problems which are causing calls to mobile phones on its network to fail.<\/p>\n

The problems started shortly before 15:00 on Friday and seem to affect calls from all networks, including MTN itself, to MTN subscribers.<\/p>\n

The problems do not affect the MTN call centre and MTN subscribers can still call subscribers from other networks.<\/p>\n

\u201cI cannot make or receive calls \u2013 it keeps going to unconditional call forwarding. When I check the settings, it tells me \u2018Network or SIM card error,\u201d one subscriber said.<\/p>\n

\u201cZero signal in Constantia, Cape Town. Emergency calls only. What’s going on? Not great timing,\u201d said another user.<\/p>\n

Some MTN subscribers also reported they are having problems making calls to other networks and accessing the Internet.<\/p>\n

Apart from problems with calls, MTN subscribers also complained that they cannot load airtime or data bundles.<\/p>\n

Spike in complaints<\/h3>\n

Downdetector shows<\/strong><\/a> a spike in complaints about MTN across South Africa, which indicate that it is a country-wide problem.<\/p>\n

MTN confirmed<\/a><\/strong> on Twitter it is currently experiencing a network problem and apologized for the inconvenience caused.<\/p>\n

It added that its technicians are working on resolving the problem as soon as possible.<\/p>\n

“Apologies for the inconvenience caused, we are currently experiencing a network problem our technicians are working on resolving the problem ASAP,” MTN said.<\/strong><\/a><\/p>\n

MTN told MyBroadband that the fault was related to its 2G and 3G voice services and that it has now been resolved.<\/p>\n

“Today (Friday, 27 March) MTN SA experienced network issues on its 2G and 3G network for approximately 2 hours due to an unforeseen system error which impacted voice-only services,” MTN said.<\/p>\n

“It has been repaired and we apologise for the inconvenience caused.\u201d<\/p>\n

\"MTN<\/a><\/p>\n

\"\"<\/a><\/p>\n

Now read: South African businesses can continue operating remotely from home during lockdown<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

MTN is experiencing network problems which are causing calls to mobile phones on its network to fail.<\/p>\n","protected":false},"author":23,"featured_media":328579,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[35,42,19188],"class_list":["post-345263","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-headline","tag-mtn","tag-mtn-south-africa"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/345263"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=345263"}],"version-history":[{"count":3,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/345263\/revisions"}],"predecessor-version":[{"id":345291,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/345263\/revisions\/345291"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/328579"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=345263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=345263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=345263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}