{"id":345899,"date":"2020-04-01T13:30:45","date_gmt":"2020-04-01T11:30:45","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=345899"},"modified":"2020-04-01T13:36:29","modified_gmt":"2020-04-01T11:36:29","slug":"telkom-website-and-mobile-network-downtime","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/345899-telkom-website-and-mobile-network-downtime.html","title":{"rendered":"Telkom website and mobile network downtime"},"content":{"rendered":"<p>Telkom users are reporting problems with the mobile operator&#8217;s mobile network, and the company&#8217;s website is currently unavailable.<\/p>\n<p><a href=\"https:\/\/downdetector.co.za\/status\/telkom\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Downdetector<\/strong><\/a> has reported a spike in Telkom network problems since 11:30 on Wednesday 1 April.<\/p>\n<p>Many customers are reporting issues with mobile and landline Internet, LTE products, and their ADSL connections.<\/p>\n<p>Some Telkom customers reported that their inbound Telkom emails were delayed, with outbound emails still working as normal.<\/p>\n<p>The Downdetector map shows that the majority of reports stem from Gauteng, KwaZulu-Natal, the Eastern Cape, and the Western Cape.<\/p>\n<p>At the time of writing, Telkom&#8217;s website was also down, returning a 504 Gateway Timeout error when users tried to access it.<\/p>\n<p>Telkom did not immediately provide comment on what caused this outage or when it expected the issues with its services to be resolved.<\/p>\n<p>The image below shows the spike in Downdetector reports for Telkom since 11:30 on Wednesday 1 April.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Telkom-downtime-1-April-2020.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-345901\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Telkom-downtime-1-April-2020-640x244.jpg\" alt=\"Telkom downtime 1 April 2020\" width=\"640\" height=\"244\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Telkom-downtime-1-April-2020-640x244.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Telkom-downtime-1-April-2020-600x228.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Telkom-downtime-1-April-2020-768x292.jpg 768w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Telkom-downtime-1-April-2020-1200x457.jpg 1200w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Telkom-downtime-1-April-2020.jpg 1458w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/345863-cell-c-lifeline-bundle-and-zero-rated-websites-announced.html\" rel=\"bookmark\">Cell C lifeline bundle and zero-rated websites announced<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Telkom users are reporting problems with the mobile operator&#8217;s mobile network, and the company&#8217;s website is currently unavailable.<\/p>\n","protected":false},"author":341028,"featured_media":345755,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[59487,59663,54259,109,20425],"class_list":["post-345899","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-downdetector","tag-network-outage","tag-problems","tag-telkom","tag-website"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/345899"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=345899"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/345899\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/345755"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=345899"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=345899"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=345899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}