{"id":346607,"date":"2020-04-06T14:30:40","date_gmt":"2020-04-06T12:30:40","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=346607"},"modified":"2020-04-06T14:43:07","modified_gmt":"2020-04-06T12:43:07","slug":"telkom-lte-downtime","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/346607-telkom-lte-downtime.html","title":{"rendered":"Telkom LTE problems"},"content":{"rendered":"

Telkom users are reporting problems with the operator\u2019s mobile network, specifically the stability of its LTE connectivity.<\/p>\n

Downdetector<\/a><\/strong> has shown reports of Telkom network problems since around 08:00 this morning.<\/p>\n

Many customers are reporting issues with their mobile Internet, stating they have erratic and slow LTE connections while others are unable to access the Internet at all.<\/p>\n

The Downdetector map shows the majority of reports stem from Gauteng, KwaZulu-Natal, the Eastern Cape, and the Western Cape.<\/p>\n

Multiple outages<\/h3>\n

According to Downdetector’s log<\/strong><\/a>, Telkom customers have experienced connectivity issues every day since major Telkom outages were first reported on 1 April<\/a><\/strong>.<\/p>\n

Previous outages related to mobile and landline Internet connections, LTE products, and ADSL connections – with certain customers also reporting issues with emails and voice calls.<\/p>\n

At the time of writing, Telkom’s network status page<\/a><\/strong>, which monitors network issues and informs customers of outages, was unavailable and returned a blank page.<\/p>\n

Telkom did not immediately provide comment on what caused this outage.<\/p>\n

The image below shows the spike in Downdetector reports for Telkom since 08:00 on 6 April.<\/p>\n

\"Telkom<\/a><\/p>\n

Surge in traffic<\/h3>\n

The downtime from Telkom comes during a period of high Internet usage for many South Africans.<\/p>\n

Since President Cyril Ramaphosa declared a\u00a0national state of disaster<\/strong><\/a>\u00a0to address the spread of COVID-19, Internet traffic in South Africa has climbed substantially.<\/strong><\/a><\/p>\n

NAPAfrica, one of South Africa\u2019s major Internet exchange point providers, has seen a substantial increase in Internet traffic.<\/p>\n

\u201cWe\u2019ve seen a reasonable increase in video content consumption, but also saw an interesting increase in social media traffic,\u201d NAPAfrica told MyBroadband.<\/p>\n

Cool Ideas also told MyBroadband that in the two days after the president declared a state of national disaster, it saw a substantial increase in the amount of Netflix traffic<\/strong><\/a>\u00a0on its network.<\/p>\n

Now read: The best and worst mobile networks in South Africa<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Telkom users are reporting problems with the mobile operator\u2019s mobile network, specifically their LTE connectivity.<\/p>\n","protected":false},"author":341028,"featured_media":129914,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[2956,35,2490,64007,109],"class_list":["post-346607","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-downtime","tag-headline","tag-lte","tag-outages","tag-telkom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/346607"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=346607"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/346607\/revisions"}],"predecessor-version":[{"id":346615,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/346607\/revisions\/346615"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/129914"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=346607"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=346607"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=346607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}