{"id":349938,"date":"2020-05-02T06:54:35","date_gmt":"2020-05-02T04:54:35","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=349938"},"modified":"2020-05-02T06:56:56","modified_gmt":"2020-05-02T04:56:56","slug":"supersonic-fixes-leak-in-data-usage-website","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/fibre\/349938-supersonic-fixes-leak-in-data-usage-website.html","title":{"rendered":"Supersonic fixes leak in data usage website"},"content":{"rendered":"<p>Internet service provider Supersonic has fixed a security flaw in its customer status and data usage website that could leak client information.<\/p>\n<p>The usage portal allowed you to look up information about a customer using their account number, username, mobile number, or SIM number.<\/p>\n<p>However, clicking the &#8220;Submit&#8221; button next to the blank mobile number field resulted in a list of eight customer accounts being returned.<\/p>\n<p>Information from each of the exposed customer accounts that was potentially leaked included their name and cellphone number, as well as account number and username.<\/p>\n<p>As Supersonic account numbers are sequential, a user would also have been able to harvest data about customers in the database with a script. Fortunately, there is no evidence that such an attack to mass harvest customer data took place.<\/p>\n<p class=\"md-end-block md-p md-focus\"><span class=\"md-plain\">&#8220;We have stringent systems and processes in place to detect issues like this and when there is a potential risk, we act on it as an emergency priority,&#8221; Supersonic told MyBroadband.<\/span><\/p>\n<p class=\"md-end-block md-p\"><span class=\"md-plain md-expand\">&#8220;Supersonic is governed by MTN\u2019s data breach policy and would notify customers of any breach if there was one.&#8221;<\/span><\/p>\n<h3 class=\"my-4\">New Supersonic customer portal<\/h3>\n<p>Within three hours of the issue being reported to Supersonic, it had replaced its old status and data usage portal with a <strong><a href=\"https:\/\/portal.supersonic.co.za\/\" target=\"_blank\" rel=\"noopener noreferrer\">more secure version<\/a><\/strong>.<\/p>\n<p>It only lets you view your connection status and data usage using the mobile phone number that has been linked to your account.<\/p>\n<p>The new portal also has a basic arithmetic security question to prevent a human from manually trying many different mobile numbers in quick succession.<\/p>\n<p>Screenshots showing the new and previous portals are embedded below.<\/p>\n<hr \/>\n<h3 class=\"my-4\">New Supersonic portal login page<\/h3>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-new-customer-portal.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-349946\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-new-customer-portal.jpg\" alt=\"\" width=\"640\" height=\"371\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-new-customer-portal.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-new-customer-portal-600x348.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Old Supersonic portal login page<\/h3>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-query-page.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-349944\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-query-page.jpg\" alt=\"\" width=\"640\" height=\"348\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-query-page.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-query-page-600x326.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Old Supersonic portal account list (redacted)<\/h3>\n<p>This is the account list that appeared if you clicked the &#8220;Submit&#8221; button next to the mobile number field on the previous page.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-account-list-page.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-349940\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-account-list-page.jpg\" alt=\"\" width=\"640\" height=\"375\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-account-list-page.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-account-list-page-600x352.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Old Supersonic customer details page (redacted)<\/h3>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-details-page-redacted.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-349942\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-details-page-redacted-481x430.jpg\" alt=\"\" width=\"481\" height=\"430\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-details-page-redacted-481x430.jpg 481w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-details-page-redacted-448x400.jpg 448w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/04\/Supersonic-data-leak-Customer-Status-portal-details-page-redacted.jpg 640w\" sizes=\"(max-width: 481px) 100vw, 481px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/security\/341359-incredible-connection-apologises-for-personal-data-leak.html\">Incredible Connection apologises for personal data leak<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Internet service provider Supersonic has fixed a security flaw in its customer status and data usage website that could leak client information.<\/p>\n","protected":false},"author":15,"featured_media":273725,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28470],"tags":[20153,35,28438,42,53051],"class_list":["post-349938","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fibre","tag-fibre-to-the-home-ftth","tag-headline","tag-internet-service-provider-isp","tag-mtn","tag-supersonic"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/349938"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=349938"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/349938\/revisions"}],"predecessor-version":[{"id":350232,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/349938\/revisions\/350232"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/273725"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=349938"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=349938"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=349938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}