A new scam which seeks to rob TelkomInternet’s customers of their bandwidth has come to the attention of Telkom. <\/p>\n
Steven White, Executive for Converged Business Services Group, said: “This scam is conducted through hoax emails requesting internet customers to confirm their usernames and passwords.”<\/p>\n
He advised customers to be on high alert as this opens them up to bandwidth theft. <\/p>\n
“We have not sent our customers such a request and, as such, we request that they ignore these emails. TelkomInternet will never request its customers to confirm their usernames and passwords via email,” said White.<\/p>\n
White continued: “As part of our continuous commitment to adding more value to our internet service, we always introduce initiatives to protect our customers against bandwidth fraud.” <\/p>\n
In this regard, he added, TelkomInternet has introduced the TelkomInternet Online Password Management Tool which enables our customers to securely change both their TelkomInternet account passwords and their e-mail passwords online on a regular basis. <\/p>\n
“Those customers who have already released their usernames and passwords must change their passwords immediately on https:\/\/online.telkomsa.net\/pmt\/index.html<\/a> or contact 10215. We are currently investigating the matter,” said White.<\/p>\n