{"id":353353,"date":"2020-05-25T12:55:30","date_gmt":"2020-05-25T10:55:30","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=353353"},"modified":"2020-05-25T12:56:03","modified_gmt":"2020-05-25T10:56:03","slug":"impressive-rain-5g-performance-following-network-changes","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/5g\/353353-impressive-rain-5g-performance-following-network-changes.html","title":{"rendered":"Impressive Rain 5G performance following network changes"},"content":{"rendered":"<p>Tests of Rain\u2019s 5G network in Pretoria and Centurion have shown an impressive performance, with download speeds exceeding 500Mbps in certain areas.<\/p>\n<p>MyBroadband conducted this testing following complaints from Rain 5G subscribers about slow speeds and intermittent connectivity issues.<\/p>\n<p>Many Rain 5G users took to online platforms to complain about the fact they were not getting the advertised speeds associated with their products.<\/p>\n<p>Many of these users contacted MyBroadband, complaining about connection speeds dropping to around 1Mbps at times.<\/p>\n<p>Many Rain 5G subscribers said despite their routers showing they had solid 4G and 5G reception, their Internet connections were down.<\/p>\n<p>Last week Rain CEO Willem Roos told MyBroadband they were \u201cacutely aware\u201d of the complaints about their 5G network, and in particular issues experienced in the Pretoria North area.<\/p>\n<p>He explained there had been a configuration error on the network which was causing the intermittent connectivity problems.<\/p>\n<p>Roos told MyBroadband he was confident the problems had been resolved, however, and that most affected users would have a much better experience.<\/p>\n<p>He added that their 5G network has significant capacity and it maintained average download throughput speeds \u201ceasily exceeding\u201d 200Mbps.<\/p>\n<h3 class=\"my-4\">MyBroadband\u2019s Rain 5G network tests<\/h3>\n<p>To test these claims, MyBroadband conducted Rain 5G network performance tests in Pretoria and Centurion.<\/p>\n<p>As these tests had to be conducted in multiple locations, MyBroadband built a testing kit which could be used in a car.<\/p>\n<p>The kit included a Huawei 5G outdoor CPE, which was powered by a car power inverter, and both Windows and Apple laptops.<\/p>\n<p>Network tests were conducted using MyBroadband\u2019s Speed Test platform, which is hosted in Teraco\u2019s vendor-neutral data centres to ensure an objective testing environment.<\/p>\n<p>We performed network tests in 12 areas in Pretoria and Centurion where Rain has 5G coverage, including Sinovile, Hatfield, Gezina, Sunnyside, Queenswood, Clubview, and Eldoraigne.<\/p>\n<p>The results were impressive. The average download speed on Rain 5G was 288Mbps, the average upload speed was 42Mbps, and the average latency was 20ms.<\/p>\n<p>The peak download speed, which was achieved in Hatfield with clear line-of-site to the Rain 5G tower, was 519Mbps.<\/p>\n<p>The peak upload speed of 66Mbps was recorded in Queenswood while the lowest latency across all of the tests was 10ms.<\/p>\n<p>The table below provides an overview of the Rain 5G network tests which were performed on Saturday, 23 May.<\/p>\n<div class=\"mybb_table\">\n<div class=\"table-responsive\"><table class=\"table\" style=\"width: 100%;\" border=\"0\" cellpadding=\"7\">\n<thead>\n<tr style=\"font-weight: bold; color: #fff;\">\n<th style=\"text-align: center;\" colspan=\"3\"><span style=\"color: #ffffff;\">Measure Performance Location<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background-color: #f1f1f1; font-weight: bold;\">\n<td width=\"35%\"><strong>Measure<\/strong><\/td>\n<td width=\"25%\"><strong>Performance<\/strong><\/td>\n<td width=\"40%\"><strong>Location<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Average<\/strong> <strong>Download<\/strong><\/td>\n<td>288Mbps<\/td>\n<td>Pretoria and Centurion<\/td>\n<\/tr>\n<tr>\n<td><strong>Average Upload<\/strong><\/td>\n<td>42Mbps<\/td>\n<td>Pretoria and Centurion<\/td>\n<\/tr>\n<tr>\n<td><strong>Average Latency<\/strong><\/td>\n<td>20ms<\/td>\n<td>Pretoria and Centurion<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Peak Download<\/strong><\/td>\n<td>519Mbps<\/td>\n<td>Hatfield<\/td>\n<\/tr>\n<tr>\n<td><strong>Peak Upload<\/strong><\/td>\n<td>66Mbps<\/td>\n<td>Queenswood<\/td>\n<\/tr>\n<tr>\n<td><strong>Lowest Latency<\/strong><\/td>\n<td>10ms<\/td>\n<td>Sinoville<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n<h3 class=\"my-4\">Equipment speed bottleneck<\/h3>\n<p>An interesting observation while conducting the Rain 5G performance tests was that device capabilities can be a significant bottleneck when using the network.<\/p>\n<p>The best results were, unsurprisingly, achieved when a LAN cable was used to connect the router to a laptop &#8211; as opposed to connecting via Wi-Fi.<\/p>\n<p>There was an exception, however. Some of the laptops used during the tests only supported a maximum throughput of 100Mbps, even when using a LAN cable.<\/p>\n<p>These restrictions resulted in peak download speeds of only 95Mbps, despite the fact that the network supported speeds of over 500Mbps.<\/p>\n<p>It is therefore advisable to use different devices when testing the performance of a 5G network to ensure the speed bottleneck is not device-related.<\/p>\n<h3 class=\"my-4\">5G test kit<\/h3>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-353369\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/3.jpg\" alt=\"\" width=\"640\" height=\"430\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/3.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/3-595x400.jpg 595w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/3-300x202.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/2-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-353371\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/2-2.jpg\" alt=\"\" width=\"640\" height=\"430\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/2-2.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/2-2-595x400.jpg 595w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/2-2-300x202.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/Rain-5G-Screenshot.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-353373\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/Rain-5G-Screenshot.jpg\" alt=\"\" width=\"640\" height=\"430\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/Rain-5G-Screenshot.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/Rain-5G-Screenshot-595x400.jpg 595w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/05\/Rain-5G-Screenshot-300x202.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/banking\/353351-south-african-bankers-work-from-home.html\" rel=\"bookmark\">South African bankers work from home<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Rain has made changes to its 5G network following complaints about slow speeds and intermittent connectivity issues. MyBroadband tested the network to assess the performance.<\/p>\n","protected":false},"author":23,"featured_media":353365,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62528],"tags":[19420,35,1982,43716],"class_list":["post-353353","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-5g","tag-5g","tag-headline","tag-huawei","tag-rain"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/353353"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=353353"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/353353\/revisions"}],"predecessor-version":[{"id":353413,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/353353\/revisions\/353413"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/353365"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=353353"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=353353"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=353353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}