According to DownDetector, issues suffered by users affect both online banking and mobile banking, and the website’s\u00a0outage map shows spikes in all major centres.<\/p>\n
Users on both Twitter and DownDetector said they were unable to purchase airtime as a result of these issues.<\/p>\n
“I cannot buy any data. It keeps on saying the service is temporarily unavailable since 06:00 am this morning. So now I’m stuck without any data,” said one user.<\/p>\n
Another user said that they were unable to access FNB’s trading platform.<\/p>\n
“Same story again… cannot access share trading platform on online banking.”<\/p>\n
One user said that they have been unable to transfer money from their loan because of the issues.<\/p>\n
“My problem I have is I’m trying to transfer money from my revolving loan on the bank app and it keeps saying from Friday that system is unavailable,” the user said.<\/p>\n
“It’s very frustrating because I need access to these funds. Suddenly I log in the next morning and it says R0 balance available.”<\/p>\n
“I was relying on that money this month,” the user added.<\/p>\n
FNB working to resolve the issue<\/h3>\n
FNB acknowledged<\/strong><\/a> the issue on Twitter and via a press statement, and said it was working to resolve the issue.<\/p>\n “We are aware that some of our functionality is temporarily unavailable,” said FNB.<\/p>\n “Our IT teams are working to restore the affected functionality. We sincerely apologise for any inconvenience caused.”<\/p>\n The image below shows the spike in FNB issues reported on DownDetector over the past 24 hours as of 9:30 on 8 June 2020.<\/p>\n FNB has confirmed that it is suffering issues with some of its platforms.<\/p>\n","protected":false},"author":341039,"featured_media":333148,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[10106],"tags":[12819,1313],"class_list":["post-355217","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-banking-app","tag-fnb"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/355217"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341039"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=355217"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/355217\/revisions"}],"predecessor-version":[{"id":355223,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/355217\/revisions\/355223"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/333148"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=355217"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=355217"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=355217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"FNB](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/06\/FNB-ISSUES-640x298.png\")
<\/a><\/p>\nNow read: Why South African banks will not scrap ATM Saswitch fees<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"