{"id":356171,"date":"2020-06-15T07:30:59","date_gmt":"2020-06-15T05:30:59","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=356171"},"modified":"2020-06-15T07:31:46","modified_gmt":"2020-06-15T05:31:46","slug":"new-windows-10-update-causes-big-printer-problems","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/software\/356171-new-windows-10-update-causes-big-printer-problems.html","title":{"rendered":"New Windows 10 update causes big printer problems"},"content":{"rendered":"<p>A Windows 10 update released on 9 June 2020 has left a number of PC users unable to print.<\/p>\n<p>The cumulative update released last week includes security fixes for various vulnerabilities in the operating system, as well as fixes and changes for a number of Windows 10 features.<\/p>\n<p>These changes have resulted in major problems when connecting to printers manufactured by HP, Canon, Panasonic, Brother, and Ricoh.<\/p>\n<p>A <a href=\"https:\/\/docs.microsoft.com\/en-us\/windows\/release-information\/status-windows-10-2004#436msgdesc\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>note published by Microsoft<\/strong><\/a> acknowledges this problem and states that the company is working on an update.<\/p>\n<p>&#8220;After installing KB4557957, certain printers may be unable to print. Print spooler may error or close unexpectedly when attempting to print and no output will come from the affected printer,&#8221; Microsoft said.<\/p>\n<p>&#8220;You might also encounter issues with the apps you are attempting to print from. You might receive an error from the app or the app may close unexpectedly.&#8221;<\/p>\n<p>The company said this issue may also affect software-based printers such as printing to PDF.<\/p>\n<p>&#8220;Microsoft is working on a resolution and will provide an update when more information is available,&#8221; the company said.<\/p>\n<p>Users on the Microsoft Answers forums and Reddit all began reporting problems with the update after it was rolled out to their systems.<\/p>\n<p>&#8220;Unable to print after installing update KB4560960 and\/or KB4561608,&#8221; one user <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/all\/unable-to-print-after-installing-update-kb4560960\/9c1ecffd-bbc8-44f7-a9d8-23854771c8e3\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>complained on the Microsoft Answers forum<\/strong><\/a>. &#8220;This is happening to every Windows 10 computer in our organization as updates install.&#8221;<\/p>\n<p>Users said that uninstalling the latest round of Windows 10 updates resolved the issue.<\/p>\n<h3 class=\"my-4\">Windows 10 adoption<\/h3>\n<p>The adoption of Windows 10 <a href=\"https:\/\/mybroadband.co.za\/news\/software\/354291-windows-10-continues-to-dominate-windows-7.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>continues to rise<\/strong><\/a> across the world as the number of people using Windows 7 declines.<\/p>\n<p>Following a decline in market share in April, May market share statistics from <a href=\"https:\/\/netmarketshare.com\/operating-system-market-share.aspx?options=%7B%22filter%22%3A%7B%22%24and%22%3A%5B%7B%22deviceType%22%3A%7B%22%24in%22%3A%5B%22Desktop%2Flaptop%22%5D%7D%7D%5D%7D%2C%22dateLabel%22%3A%22Custom%22%2C%22attributes%22%3A%22share%22%2C%22group%22%3A%22platformVersion%22%2C%22sort%22%3A%7B%22share%22%3A-1%7D%2C%22id%22%3A%22platformsDesktopVersions%22%2C%22dateInterval%22%3A%22Monthly%22%2C%22dateStart%22%3A%222020-05%22%2C%22dateEnd%22%3A%222020-05%22%2C%22hiddenSeries%22%3A%7B%7D%2C%22segments%22%3A%22-1000%22%7D\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>NetMarketShare<\/strong><\/a> show that Windows 10 not only reversed this downward trend, but it now boasts more of the market than it did before last month\u2019s blip.<\/p>\n<p>Windows 7, which is the second most popular operating system in the world, continued its descent, with its market share slipping below the 25% mark.<\/p>\n<p>This is a good sign for system security, as Windows 7 is no longer supported by Microsoft except for those who pay for essential security updates.<\/p>\n<p>This means that those who are still using Windows 7 on their computers without paying for essential security updates are at high risk of viruses and malware.<\/p>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/software\/355757-android-11-beta-launched-here-are-the-new-features.html\" rel=\"bookmark\">Android 11 beta launched \u2013 Here are the new features<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>A Windows 10 update released on 9 June 2020 has left a number of PC users unable to print usng devices from a number of manufacturers.<\/p>\n","protected":false},"author":341028,"featured_media":322910,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[123,26970],"class_list":["post-356171","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software","tag-microsoft","tag-windows-10"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/356171"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=356171"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/356171\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/322910"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=356171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=356171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=356171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}