{"id":356341,"date":"2020-06-17T07:08:45","date_gmt":"2020-06-17T05:08:45","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=356341"},"modified":"2020-06-17T07:09:54","modified_gmt":"2020-06-17T05:09:54","slug":"apple-under-fire-for-stringent-app-store-rules","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/software\/356341-apple-under-fire-for-stringent-app-store-rules.html","title":{"rendered":"Apple under fire for stringent App Store rules"},"content":{"rendered":"<p>One week before Apple Inc.\u2019s annual developer conference, the financial heart of its App Store is under renewed attack from antitrust regulators and exasperated developers.<\/p>\n<p>The European Commission\u00a0<strong><a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2020-06-16\/apple-faces-pair-of-eu-probes-into-app-store-rules-apple-pay\" target=\"_blank\" rel=\"noopener noreferrer\">launched two investigations<\/a>\u00a0<\/strong>into Apple on Tuesday. One major focus is on a contentious rule that limits what app developers can tell users about payment options beyond the App Store.<\/p>\n<p>Apple\u2019s developer guidelines\u00a0<strong><a href=\"https:\/\/developer.apple.com\/app-store\/review\/guidelines\/#payments\" target=\"_blank\" rel=\"noopener noreferrer\">say<\/a><\/strong>\u00a0apps can\u2019t \u201cinclude buttons, external links, or other calls to action that direct customers to purchasing mechanisms other than in-app purchase.\u201d<\/p>\n<p>Europe\u2019s regulators are particularly concerned that Apple forces developers to use its App Store payment service, which takes a cut of most app subscriptions and in-app purchases. Authorities are less concerned about the size of the revenue share &#8212; whether Apple charges 30% or 15%.<\/p>\n<p>\u201cApple\u2019s competitors have either decided to disable the in-app subscription possibility altogether or have raised their subscription prices in the app and passed on Apple\u2019s fee to consumers,\u201d the European Commission wrote in a Tuesday\u00a0<strong><a href=\"https:\/\/ec.europa.eu\/commission\/presscorner\/detail\/en\/ip_20_1073\" target=\"_blank\" rel=\"noopener noreferrer\">statement<\/a>.<\/strong> \u201cIn both cases, they were not allowed to inform users about alternative subscription possibilities outside of the app.\u201d<\/p>\n<p>There\u2019s been a<a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2018-08-23\/apple-and-google-face-growing-revolt-over-app-store-tax\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0<strong>backlash<\/strong><\/a>\u00a0against app stores run by Apple and Google in recent years, with a growing number of developers saying the tech giants are collecting too high a tax for access to consumers\u2019 mobile devices.<\/p>\n<p>The European Commission is the first major regulator to launch a formal investigation into this issue. Apple is the target because Google\u2019s Android app store offers more choice on payment methods.<\/p>\n<p>\u201cThe most likely outcome is a ruling that limits Apple\u2019s ability to restrict information about other purchasing options,\u201d Amit Daryanani, an analyst at Evercore ISI, wrote in a note to investors on Tuesday.<\/p>\n<p>The App Store is the only way for most consumers to install apps on the iPhone, and in most cases, Apple takes a 15% to 30% cut from developers offering subscriptions.<\/p>\n<p>Many of these aren\u2019t allowed to facilitate purchases outside of the App Store, ensuring Apple gets its cut. Some apps are allowed to function without a subscription bought through Apple, but these apps can\u2019t direct users to buy the service outside of Apple\u2019s digital walls.<\/p>\n<p>The Netflix app tells users they can\u2019t subscribe to the service inside the app. \u201cWe know it\u2019s a hassle,\u201d the app says. Other services choose to use Apple\u2019s payment system because it\u2019s often simpler for customers.<\/p>\n<p>But in some cases, that makes the product more expensive. For example, the Soundcloud Go+ streaming music service costs $9.99 through its website, but $12.99 when bought through Apple\u2019s App Store.<\/p>\n<p>It may be more useful and less costly for consumers if apps could tell people they can buy subscriptions outside the Apple App Store. If that happened, though, more developers may stop using Apple\u2019s in-app payment system and the company would lose revenue.<\/p>\n<p>Fees from App Store transactions are estimated to be the largest contributor to Apple\u2019s Services revenue, a business the company is trying hard to expand. Any slowdown here would be a concern for Wall Street.<\/p>\n<p>If Apple\u2019s cut dropped from 30% to 5%, that would knock about 11% off the company\u2019s earnings per share, Daryanani estimated on Tuesday, calling that a worst case scenario.<\/p>\n<p>Basecamp Chief Technology Officer David Heinemeier Hansson\u00a0<strong><a href=\"https:\/\/twitter.com\/dhh\/status\/1272976901762478080\" target=\"_blank\" rel=\"noopener noreferrer\">complained about Apple\u2019s rules on Twitter<\/a><\/strong>, just hours after the European Union launched its Apple investigations.<\/p>\n<p>The executive said Apple threatened to remove Basecamp\u2019s new Hey email app if it did not add the ability for users to buy a subscription via the App Store &#8212; and pay the extra fee to the tech giant.<\/p>\n<p>\u201cWe did everything we were supposed to with the iOS app. Try downloading it (while you can?),\u201d Hansson wrote. \u201cYou can\u2019t sign up, because Apple says no. We don\u2019t mention subscriptions. You can\u2019t upgrade. You can\u2019t access billing. We did all of it! Wasn\u2019t enough.\u201d<\/p>\n<div class=\"news-social-embedded\" data-original-url=\"http:\/\/twitter.com\/dhh\/statuses\/1272968382329942017\" data-social-media-type=\"twitter\">\n<blockquote class=\"twitter-tweet\" data-dnt=\"true\">\n<p dir=\"ltr\" lang=\"en\">Wow. I&#8217;m literally stunned. Apple just doubled down on their rejection of HEY&#8217;s ability to provide bug fixes and new features, unless we submit to their outrageous demand of 15-30% of our revenue. Even worse: We&#8217;re told that unless we comply, they&#8217;ll REMOVE THE APP.<\/p>\n<p>\u2014 DHH (@dhh)\u00a0<a href=\"https:\/\/twitter.com\/dhh\/status\/1272968382329942017?ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener noreferrer\">June 16, 2020<\/a><\/p><\/blockquote>\n<\/div>\n<p>Apple said Hey didn\u2019t comply with the App Store rules. Earlier on Tuesday the company said \u201cit\u2019s disappointing the European Commission is advancing baseless complaints from a handful of\u00a0<span id=\"ddd91ea0-b042-11ea-9ee6-308d99722a50\">companies who<\/span>\u00a0simply want a free ride, and don\u2019t want to play by the same rules as everyone else.\u201d<\/p>\n<p>Match Group, the owner of dating apps including Tinder, challenged this argument soon after. \u201cApple is a partner, but also a dominant platform whose actions force the vast majority of consumers to pay more for third-party apps,\u201d the company said in a statement.<\/p>\n<p>\u201cThey claim we\u2019re asking for a \u2018free ride\u2019 when the reality is, \u201cdigital services\u201d are the only category of apps that have to pay the App Store fees.\u201d<\/p>\n<p>Match Group called for Apple to treat its dating apps like other services that don\u2019t get charged extra fees, such as ride hailing and social networks.<\/p>\n<p>Apple has recently made exceptions. In April, it let some video apps, including Amazon Prime, sell movies on iPhones and iPads without giving the company a cut.<\/p>\n<p>Basecamp\u2019s Hansson accused Apple of applying its App Store rules inconsistently and unfairly. \u201cWho cares if Apple shakes down individual software developers for 30% of their revenue, by threatening to destroy their business? There has been zero consequences so far! Most such companies quietly cave or fail,\u201d he wrote.<\/p>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/software\/355529-ios-14-will-allow-users-to-record-phone-calls-report.html\" rel=\"bookmark\">iOS 14 will allow users to record phone calls \u2013 Report<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>One week before Apple Inc.\u2019s annual developer conference, the financial heart of its App Store is under renewed attack from antitrust regulators and exasperated developers.<\/p>\n","protected":false},"author":341034,"featured_media":326843,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[2412,605,36670],"class_list":["post-356341","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software","tag-app-store","tag-apple","tag-european-union-eu"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/356341"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341034"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=356341"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/356341\/revisions"}],"predecessor-version":[{"id":356343,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/356341\/revisions\/356343"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/326843"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=356341"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=356341"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=356341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}