{"id":362412,"date":"2020-08-04T07:58:20","date_gmt":"2020-08-04T05:58:20","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=362412"},"modified":"2020-08-04T08:01:53","modified_gmt":"2020-08-04T06:01:53","slug":"how-mtn-crushed-its-competitors-in-network-quality","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/362412-how-mtn-crushed-its-competitors-in-network-quality.html","title":{"rendered":"How MTN crushed its competitors in network quality"},"content":{"rendered":"<p>MyBroadband Insights\u2019 Q2 2020 Mobile Network Quality Report showed that <a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/359151-the-best-and-worst-mobile-networks-in-south-africa-during-lockdown.html\"><strong>MTN has by far the best mobile network in South Africa<\/strong><\/a>.<\/p>\n<p>MTN\u2019s average download speed in Q2 was 52.28Mbps, well ahead of Vodacom on 29.08Mbps, Telkom on 20.16Mbps, Cell C on 17.62Mbps, and Rain on 10.64Mbps.<\/p>\n<p>MTN\u2019s average upload speed of 18.92Mbps was also much higher than Vodacom (11.36Mbps), Rain (9.68Mbps), Cell C (8.49Mbps), and Telkom (6.24Mbps).<\/p>\n<p>What is particularly impressive is that the average download speed on MTN\u2019s network increased by 20% during the lockdown.<\/p>\n<p>This was despite a big increase in mobile traffic. MTN said its data traffic more than doubled from this time last year, mainly due to many businesses adopting a work-from-home policy.<\/p>\n<p>The lockdown also resulted in a shift in geographic consumption, with very low usage in business CBDs and higher than normal usage in residential areas.<\/p>\n<p>MTN SA spokesperson Jacqui O&#8217;Sullivan said their network remained stable throughout the lockdown thanks to the continuous end-to-end monitoring of network capacity across their entire operation.<\/p>\n<p>The images below provide an overview of the comparative network performance of South Africa\u2019s five mobile operators.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Mobile-Network-Rankings.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-359165\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Mobile-Network-Rankings.jpg\" alt=\"\" width=\"640\" height=\"656\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Mobile-Network-Rankings.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Mobile-Network-Rankings-390x400.jpg 390w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Mobile-Network-Rankings-420x430.jpg 420w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Mobile-Network-Rankings-768x787.jpg 768w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Lockdown-Impact.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-359167 size-large\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Lockdown-Impact-640x334.jpg\" alt=\"\" width=\"640\" height=\"334\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Lockdown-Impact-640x334.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Lockdown-Impact-600x313.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/07\/Lockdown-Impact.jpg 767w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<h3 class=\"my-4\">How MTN became the best network in South Africa<\/h3>\n<p>MTN\u2019s exceptional network performance did not happen by accident. The company invested over R50 billion in its network in the past five years and made sure it optimised this spend.<\/p>\n<p>This money was spent on growing the operator\u2019s 4G and 5G footprint, modernising its network, and rolling out new features for consumers. This included the following:<\/p>\n<ul>\n<li>MTN accelerated its network modernisation for 5G and 4G LTE with 4&#215;4 MIMO.<\/li>\n<li>MTN rolled out higher-order Carrier Aggregation, like 3CA and above, to maximise the use of their spectrum bands.<\/li>\n<li>MTN rolled out low band LTE, which uses spectrum bands below 1GHz which improves coverage and significantly improves the user experience.<\/li>\n<li>The operator improved its LTE population coverage to over 96%.<\/li>\n<li>MTN focussed on best-practice implementation and concise network planning through teamwork with its vendors.<\/li>\n<li>MTN enabled Android-based Wi-Fi Calling &#8211; also known as VoWiFi \u2013 to help with indoor coverage.<\/li>\n<li>The company continued to optimise VoLTE, which offers better-perceived voice quality than 3G and a very low call setup time \u2013 much faster than 3G.<\/li>\n<\/ul>\n<p>O&#8217;Sullivan added that they have also implemented measures to deal with various localised traffic volume scenarios during the lockdown.<\/p>\n<p>This is in addition to optimising their radio access network, upgrading transmission capacity, improving core capacity management, and making load-balancing improvements.<\/p>\n<p>\u201cIt is this commitment to maintenance and continuous investment in improving our network that we believe has put us ahead of the game,\u201d O\u2019Sullivan said.<\/p>\n<h3 class=\"my-4\">Challenges faced by MTN<\/h3>\n<p>MTN\u2019s network investment brings great value to its subscribers, but the operator still faces challenges because of misinformation and poor configuration.<\/p>\n<p>One of the biggest problems is that many users are not allowing their devices onto 4G even though they bought an LTE enabled device.<\/p>\n<p>This is usually a result of having an older SIM card or a device lock issue, where a user has locked their device to 3G or even 2G.<\/p>\n<p>This is done because there is the misconception that LTE uses more battery than 3G, which is not the case.<\/p>\n<p>There is also a perception that LTE is more expensive as data is depleted faster because of the faster speeds.<\/p>\n<p>Most users are not aware that they can limit their YouTube throughput, and hence data consumption.<\/p>\n<p>Users can also turn off data when it is not used and use data management apps to ensure background updates and app updates are limited.<\/p>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/cellular\/359151-the-best-and-worst-mobile-networks-in-south-africa-during-lockdown.html\">The best and worst mobile networks in South Africa during lockdown<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Here is how MTN was able to build a network which is far superior to their competitors &#8211; Vodacom, Telkom, Cell C, and Rain.<\/p>\n","protected":false},"author":23,"featured_media":281319,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[355,35,27156,42,109,41],"class_list":["post-362412","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-cell-c","tag-headline","tag-jacqui-o-sullivan","tag-mtn","tag-telkom","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/362412"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=362412"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/362412\/revisions"}],"predecessor-version":[{"id":362432,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/362412\/revisions\/362432"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/281319"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=362412"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=362412"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=362412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}