{"id":369205,"date":"2020-09-29T08:59:15","date_gmt":"2020-09-29T06:59:15","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=369205"},"modified":"2020-09-29T09:01:11","modified_gmt":"2020-09-29T07:01:11","slug":"microsoft-cloud-services-suffer-global-outage","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cloud-hosting\/369205-microsoft-cloud-services-suffer-global-outage.html","title":{"rendered":"Microsoft cloud services suffer global outage"},"content":{"rendered":"<p>Microsoft suffered an outage yesterday which brought down a variety of its most popular cloud services &#8211; including Teams, Outlook, and Office 365.<\/p>\n<p>The outage affected users across the world and was first <a href=\"https:\/\/twitter.com\/MSFT365Status\/status\/1310696819135901696\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>reported<\/strong><\/a> by Microsoft at 23:25 last night.<\/p>\n<p>\u201cWe&#8217;re investigating an issue affecting access to multiple Microsoft 365 services. We&#8217;re working to identify the full impact and will provide more information shortly,\u201d the company said in a status update.<\/p>\n<p>The company later <a href=\"https:\/\/twitter.com\/MSFT365Status\/status\/1310704020550348800\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>explained<\/strong><\/a> that a recent update was the cause of the outage.<\/p>\n<p>&#8220;<span class=\"css-901oao css-16my406 r-1qd0xha r-ad9z0x r-bcqeeo r-qvutc0\">We&#8217;ve identified a recent change that appears to be the source of the issue. We&#8217;re rolling back the change to mitigate the impact,<\/span>&#8221; said Microsoft.<\/p>\n<p>However, this did not immediately work, and Microsoft had to take other mitigating steps.<\/p>\n<p>By 06:20 Microsoft said services were mostly restored.<\/p>\n<p>\u201cWe have confirmed via our monitoring that the majority of services have recovered for most customers,\u201d <a href=\"https:\/\/twitter.com\/MSFT365Status\/status\/1310704020550348800\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>tweeted<\/strong><\/a> Microsoft\u2019s Office&#8217;s status page.<\/p>\n<p>\u201cHowever, we continue to see a small subset of customers whose tenants are located in North America region who are still impacted.&#8221;<\/p>\n<p>&#8220;We\u2019re now investigating mitigation steps for those customers who are still affected.\u201d<\/p>\n<h3 class=\"my-4\">Microsoft bringing cloud gaming to Game Pass<\/h3>\n<p>Microsoft will need to ensure its cloud is reliable for its xCloud gaming service, which is available for free to Xbox Game Pass Ultimate subscribers.<\/p>\n<p>xCloud uses Microsoft\u2019s Azure cloud infrastructure to stream games on devices such as Android smartphones and tablets &#8211; which don\u2019t have the required hardware to run them locally.<\/p>\n<p>The service supports cloud saves, which means players will be able to continue their progress on a game played on console when they switch devices.<\/p>\n<p>The\u00a0<a href=\"https:\/\/news.xbox.com\/en-us\/2020\/09\/14\/cloud-gaming-with-xbox-game-pass-ultimate\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>list of titles<\/strong><\/a>\u00a0includes Gears 5, Destiny 2, The Witcher 3: Wild Hunt, Grounded, Sea of Thieves, Darksiders III, Ark: Survival Evolved, and Halo: The Master Chief Collection.<\/p>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/cloud-hosting\/369059-dimension-data-breaks-ground-on-new-data-centre-in-joburg.html\" rel=\"bookmark\">Dimension Data breaks ground on new data centre in Joburg<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft suffered an outage yesterday which brought down a variety of its most popular cloud services &#8211; including Teams, Outlook, and Office 365.<\/p>\n","protected":false},"author":341039,"featured_media":242088,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[123,7047,17200,39614],"class_list":["post-369205","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-hosting","tag-microsoft","tag-microsoft-office-365","tag-microsoft-outlook","tag-microsoft-teams"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/369205"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341039"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=369205"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/369205\/revisions"}],"predecessor-version":[{"id":369253,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/369205\/revisions\/369253"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/242088"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=369205"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=369205"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=369205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}