Vodacom subscribers across the country are complaining about data connectivity issues, and user feedback suggests that other mobile services are also affected.<\/p>\n
56% of DownDetector reports cite mobile phone problems, 30% say they have no mobile Internet, and 13% state that they are experiencing a total blackout of services.<\/p>\n
Many Vodacom subscribers took to social media to complain about the operator\u2019s network problems.<\/p>\n
This follows after Vodacom experienced similar network downtime<\/strong><\/a> on 13 November – with many users complaining of a similar loss of connectivity around the country.<\/p>\n \u201cIs Vodacom at again?! I have no network\u201d a Vodacom subscriber said on Twitter.<\/strong><\/a><\/p>\n \u201cNo service on several Vodacom devices in our offices located in the Menlyn area, Pretoria. Is there a problem?\u201d asked another Twitter user<\/strong><\/a>.<\/p>\n In one case, a Vodacom user said that his SIM reflected the “Emergency calls only” label, with no Vodacom mobile services accessible at all.<\/p>\n MyBroadband asked Vodacom for comment on the network outage.<\/p>\n The operator said it was aware of the problem and that it was working to restore services as soon as possible.<\/p>\n Vodacom has resolved the problem, the company said in an updated statement.<\/p>\n \u201cVodacom has identified and remedied a fault with a core network element at one of our sites, that impacted data connectivity to certain customers,” it said.<\/p>\n “Impacted services are currently being restored. We apologise for the inconvenience this has caused.\u201d<\/p>\n Images from DownDetector showing where the issues are most prevalent in South Africa, as well as the spike in network issue reports, are below.<\/p>\n Vodacom is suffering from network downtime across South Africa, with many mobile users unable to connect to the network at all.<\/p>\n","protected":false},"author":341028,"featured_media":348665,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[2956,35,923,41],"class_list":["post-377086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-downtime","tag-headline","tag-outage","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/377086"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=377086"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/377086\/revisions"}],"predecessor-version":[{"id":377114,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/377086\/revisions\/377114"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/348665"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=377086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=377086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=377086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Vodacom working on the problem<\/h3>\n
Update – 17:12 on Monday<\/h3>\n
Outage reports<\/h3>\n
![\"Downdetector](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/11\/Downdetector-Vodacom-1-640x264.jpg\")
<\/a><\/p>\n![\"Downdetector](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2020\/11\/Downdetector-Vodacom-2.jpg\")
<\/a><\/p>\nNow read: Uber Pass launched in South Africa \u2013 R100 per month<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"