Vodacom said network element faults which caused abnormal retransmits were to blame for network problems this month.<\/p>\n
Vodacom experienced network problems on Friday 13 November<\/strong><\/a> and Monday 23 November<\/strong><\/a> which left many subscribers without data services.<\/p>\n The outage on 13 November started at around 13:00 and affected Vodacom subscribers across South Africa.<\/p>\n Ten days later, another outage hit the mobile operator which once again affected data users countrywide.<\/p>\n Vodacom subscribers across the country complained about data connectivity issues, and user feedback suggests that other mobile services are also affected.<\/p>\n A Vodacom spokesperson told MyBroadband the two separate incidents, although similar, were not related.<\/p>\n \u201cVodacom identified network element faults which caused abnormal retransmits and resulted in data connectivity issues for some customers,\u201d the company said.<\/p>\n The company could not provide further details about the network problems which caused the data outages.<\/p>\n \u201cVodacom\u2019s network team has since resolved the issues identified on the core nodes and has implemented additional mitigation controls.\u201d<\/p>\n Vodacom has provided details about the cause of network downtime on Friday 13 November and Monday 23 November.<\/p>\n","protected":false},"author":23,"featured_media":281323,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[1729,41],"class_list":["post-377446","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-network-problems","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/377446"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=377446"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/377446\/revisions"}],"predecessor-version":[{"id":377464,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/377446\/revisions\/377464"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/281323"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=377446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=377446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=377446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Now read: Vodacom spent R1 billion on batteries in 6 months<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"