DStv has warned customers of a surge in the number of scams related to the satellite and Internet broadcasting service.<\/p>\n
“There\u2019s been a surge in the number of scams targeting our DStv customers in recent weeks,” the company said on its blog<\/strong><\/a>.<\/p>\n “Scammers use various tactics to either defraud customers of their money or to get customers\u2019 personal information.”<\/p>\n To help customers be aware of the myriad scams targeting them in South Africa, DStv explained a number of common scams related to its broadcasting service.<\/p>\n These are summarised below.<\/p>\n In this scam, DStv customers receive an email informing them that they have won a cash gift card or huge sums of prize money from a MultiChoice competition.<\/p>\n Alternately, they may be told they have won a huge sum of money for being a loyal DStv customer.<\/p>\n The email then asks the customer to provide their personal details in order to claim the prize.<\/p>\n There is no prize, however, and the customer is being tricked into giving away sensitive information that may be used to defraud them.<\/p>\n Some DStv customers have received an SMS claiming to be from DStv demanding payment for a DStv Explora account. The message threatens action if payment is not made on that day and includes banking details.<\/p>\n “This SMS is not from DStv,” the company said. “Please do NOT make payment into any bank account or through any link supplied.”<\/p>\n “Remember, you can check your account at any time using one of our self-service platforms including our website, our DStv app, or WhatsApp (0600603788).”<\/p>\n Even if the message looks legitimate, it is best to contact a confirmed DStv number directly to verify SMS communication before acting on it.<\/p>\n This scam has been circulating in South Africa for years, but it remains popular amongst local scammers.<\/p>\n It sees the scammer approach a DStv customer offering them an upgrade to a DStv Premium bouquet.<\/p>\n “They offer DStv Premium for a fixed once-off fee per year where the customer pays the fee directly to the scammer,” DStv said.<\/p>\n “Please be aware that you can upgrade your DStv account online at any time, do not believe anyone claiming to upgrade your account on your behalf.”<\/p>\n Scammers posing as DStv accredited installers are also offering customers unrealistic DStv services like free package upgrades or free DStv for life for a minimal once-off fee.<\/p>\n “DStv offers six subscription packages that you can choose from,” the company told customers.<\/p>\n “If someone offers you a discounted DStv subscription at a once-off payment, treat this with suspicion and check it with us.”<\/p>\n To check if someone is a DStv accredited installer, you can ask them for their DStv ID card, which specifies their qualification as well as the accredited company they work for.<\/p>\n You can also check on the DStv website.<\/p>\n DStv also noted that there are dangerous scams on social media disguised as recruitment ads for MultiChoice.<\/p>\n “One of our suppliers who recruits on our behalf, Afrizan, does use Facebook and Twitter to advertise roles,” it said.<\/p>\n “Every advert has a reference number which can be verified against opportunities posted to the Afrizan website.”<\/p>\n “Please note that neither MultiChoice nor its suppliers will ever offer to drive you to an interview,” the company added. “Please be vigilant.”<\/p>\n If you are interested in working for MultiChoice, the company advises that you can look for opportunities on the careers page on its website.<\/p>\n DStv has warned customers of a surge in the number of scams related to the satellite and Internet broadcasting service.<\/p>\n","protected":false},"author":341028,"featured_media":120242,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[24],"tags":[85,69125,46894],"class_list":["post-390703","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadcasting","tag-dstv","tag-premum-upgrades","tag-scams"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/390703"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341028"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=390703"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/390703\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/120242"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=390703"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=390703"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=390703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Phishing or gift cards<\/h3>\n
Final notice SMS scam<\/h3>\n
Fake premium upgrades<\/h3>\n
Installation scam<\/h3>\n
Recruiting for MultiChoice<\/h3>\n
Now read: MultiChoice\u2019s broken GOtv website says everything you should know about digital TV in South Africa<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"