{"id":403453,"date":"2021-06-25T11:07:48","date_gmt":"2021-06-25T09:07:48","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=403453"},"modified":"2021-06-25T11:24:26","modified_gmt":"2021-06-25T09:24:26","slug":"absa-internet-banking-outage-2","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/banking\/403453-absa-internet-banking-outage-2.html","title":{"rendered":"Absa Internet banking outage"},"content":{"rendered":"

Absa’s online and mobile app banking platforms are down in South Africa.<\/p>\n

Customers who tried to log in via online banking were greeted with a “System offline” message.<\/p>\n

“Our systems are temporarily offline. Don’t worry, we are busy working on it and will be up and running shortly. Sorry for the inconvenience,” the message stated.<\/p>\n

“Our technical teams are working hard to restore the channels as quickly as possible and to identify the root cause,” Absa told MyBroadband when asked about the outage.<\/p>\n

\"\"

Absa Internet banking system offline message (25\u00a0June\u00a02021)<\/p><\/div>\n

The bank’s Downdetector page<\/strong> <\/a>showed a big increase in reports of issues starting from around 08:00 on Friday morning.<\/p>\n

At the time of publication, 68% of the reported problems were related to online banking, while 29% of the complaints were categorised under mobile banking.<\/p>\n

In a statement on Twitter<\/strong><\/a>, Absa confirmed that its digital channels were temporarily unavailable, and said it was working hard to restore them as quickly as possible.<\/p>\n

It added that ATMs and card purchases were not affected by the downtime.<\/p>\n

“Customers can also visit http:\/\/status.absa.co.za for the latest updates and availability of our digital banking channels,” Absa said.<\/p>\n

The image below shows the increase in Absa-related complaints on Downdetector on Friday.<\/p>\n

\"\"<\/a>

Surge in reports of problems at Absa, via Downdetector.co.za<\/p><\/div>\n

Now read: Wesbank hit by major outage \u2014 offline for days<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Absa’s online and mobile app banking platforms are down in South Africa.\u00a0<\/p>\n","protected":false},"author":23,"featured_media":394971,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[10106],"tags":[2186,32262,70405,59487,35,2996,8925],"class_list":["post-403453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-absa","tag-banking","tag-banking-outage","tag-downdetector","tag-headline","tag-mobile-banking","tag-online-banking"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/403453"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=403453"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/403453\/revisions"}],"predecessor-version":[{"id":403463,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/403453\/revisions\/403463"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/394971"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=403453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=403453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=403453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}