{"id":409104,"date":"2021-08-10T07:22:48","date_gmt":"2021-08-10T05:22:48","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=409104"},"modified":"2021-08-11T14:48:30","modified_gmt":"2021-08-11T12:48:30","slug":"bank-zero-is-here","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/banking\/409104-bank-zero-is-here.html","title":{"rendered":"Bank Zero is here"},"content":{"rendered":"<p>Following multiple delays and years of controlled testing, South Africa&#8217;s newest digital bank, Bank Zero, officially launched to the public on Tuesday.<\/p>\n<p>Access to the app will be &#8220;throttled&#8221; initially, the bank said, to ensure that staff responsible for verifying FICA documents can keep up with the volumes.<\/p>\n<p>To sign up, new clients will have to join the bank&#8217;s <strong><a href=\"https:\/\/www.bankzerosa.co.za\/\" target=\"_blank\" rel=\"noopener\">waiting list<\/a><\/strong>. Requests to join will be released in batches of a few thousand at a time.<\/p>\n<p>Bank Zero was <strong><a href=\"https:\/\/mybroadband.co.za\/news\/banking\/244905-bank-zero-south-africas-newest-bank-from-michael-jordaan.html\">announced in January 2018<\/a><\/strong> after it was evaluated by the South African Reserve Bank and granted a provisional mutual bank licence.<\/p>\n<p>The app-driven bank is the brainchild of tech entrepreneur Michael Jordaan and banking innovator Yatin Narsai, two figures well known for spearheading FNB\u2019s digital banking transformation.<\/p>\n<p>Its core value proposition was offering a bank account with no monthly subscription fee and lower transaction costs than conventional banking accounts.<\/p>\n<p>Bank Zero does not rely on the traditional banking structures of established banks like head offices, branches, and numerous employees.<\/p>\n<p>Instead, it runs entirely on an app, intending to put digital interaction and communication front and centre.<\/p>\n<p>To access cash, customers can use any ATM or cash out at major local retailers.<\/p>\n<div id=\"attachment_185630\" style=\"width: 650px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-185630\" class=\"wp-image-185630 size-full\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2016\/11\/Michael-Jordaan.jpg\" alt=\"michael-jordaan\" width=\"640\" height=\"430\" \/><p id=\"caption-attachment-185630\" class=\"wp-caption-text\">Michael Jordaan, Bank Zero co-founder<\/p><\/div>\n<p>Initially, Jordaan said Bank Zero would \u201chopefully\u201d launch in late 2018.<\/p>\n<p>In October 2018, <strong><a href=\"https:\/\/mybroadband.co.za\/news\/banking\/282453-bank-zero-starts-trial-run-in-south-africa.html\">the bank announced<\/a><\/strong> it had integrated with SARB\u2019s national payments system, allowing it to begin alpha testing with a small team validating its end-to-end live systems and processes.<\/p>\n<p><strong><a href=\"https:\/\/mybroadband.co.za\/news\/banking\/300714-bank-zero-starts-full-beta-testing-details-new-features.html\">Limited testing among its staff<\/a><\/strong> began in March 2019, with a soft launch date to the public planned for the second half of 2019.<\/p>\n<p>This date was revised to 2020, with Narsai, the bank&#8217;s CEO, stating that the Bank Zero team did not want the additional complexity of a soft launch to interfere with the focus on the wider launch of the bank.<\/p>\n<p><strong><a href=\"https:\/\/mybroadband.co.za\/news\/banking\/327429-bank-zero-goes-live-with-debit-card.html\">In November 2019<\/a><\/strong>, Bank Zero announced its patented debit card had gone live to\u00a0undergo rigorous security and system trials through simulated card attacks and card fraud detection tests.<\/p>\n<p>In May 2020, <a href=\"https:\/\/mybroadband.co.za\/news\/banking\/351583-bank-zero-the-latest-details.html\" target=\"_blank\" rel=\"noopener\"><strong>Jordaan told MyBroadband<\/strong><\/a> that Bank Zero was planning to launch a controlled beta to the public in the second half of 2020, which went live in September.<\/p>\n<p>With its official launch coming more than three and a half years after its announcement, Bank Zero is now facing tough competition from banks who have responded with similar low-cost products.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-285152\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2018\/11\/Digital-banks-Discovery-Tyme-Zero.jpg\" alt=\"Digital banks Discovery Tyme Zero\" width=\"640\" height=\"430\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2018\/11\/Digital-banks-Discovery-Tyme-Zero.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2018\/11\/Digital-banks-Discovery-Tyme-Zero-300x202.jpg 300w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2018\/11\/Digital-banks-Discovery-Tyme-Zero-595x400.jpg 595w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>For example, TymeBank, which launched around a year after Bank Zero got its mutual banking licence, has its EveryDay Account with no monthly fees, account initiation fees, card issuing fees, or card usage fees.<\/p>\n<p>It also provides a savings tool that lets users create 10 saving accounts and earn up to 7% interest.<\/p>\n<p>FNB and Nedbank also offer zero-monthly fee accounts with their respective Easy Zero and Pay-as-you-use products.<\/p>\n<p>The former allows customers to open a bank account in a few minutes via a USSD shortcode.<\/p>\n<p>Capitec also lets customers create a bank account with a virtual credit card using only its app.<\/p>\n<p>In addition, the other two big banks, Absa and Standard Bank, also offer pay-as-you-use type accounts for less than R5 per month.<\/p>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/08\/Bank-Zero-card-on-smartphone-angle.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-409068\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/08\/Bank-Zero-card-on-smartphone-angle.jpg\" alt=\"\" width=\"800\" height=\"533\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/08\/Bank-Zero-card-on-smartphone-angle.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/08\/Bank-Zero-card-on-smartphone-angle-600x400.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/08\/Bank-Zero-card-on-smartphone-angle-640x426.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/08\/Bank-Zero-card-on-smartphone-angle-768x512.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>While Bank Zero is a latecomer to the South African digital banking space, it remains confident that its value proposition will be good enough to convince new customers to sign up.<\/p>\n<p>While it charges no monthly fees and no fees on payments, statements, or buying prepaid data, airtime, and electricity, Bank Zero co-founder Lezanne Human previously told MyBroadband that <strong><a href=\"https:\/\/mybroadband.co.za\/news\/banking\/285176-bank-zero-ready-to-take-on-discovery-bank-and-tymebank.html\">pricing would not be the bank&#8217;s &#8220;main thing&#8221;<\/a><\/strong>.<\/p>\n<p>Human said Bank Zero\u2019s superior functionality and its easy-to-understand offering were some of its biggest selling points.<\/p>\n<p>Narsai has also listed key aspects outside of pricing that will set Bank Zero apart, including:<\/p>\n<ul>\n<li><strong>Patented card technology<\/strong> that offers greater security and convenience.<\/li>\n<li><strong>Advanced payments technology<\/strong> like mandates processing for businesses.<\/li>\n<li><strong>Integration with Xero Accounting<\/strong> for businesses.<\/li>\n<li><strong>Unique features that connect people<\/strong> in line with modern social trends.<\/li>\n<li><strong>Powerful and cost-effective QR payments<\/strong> which enable micropayments without the need to share account and cellular details.<\/li>\n<\/ul>\n<p>In addition to these features, Bank Zero also said that it offers clients greater control over debit orders and online purchases.<\/p>\n<p><span class=\"md-plain\">Card skimming fraud is not possible because Bank Zero said it rejects any swipe transactions. If you try to swipe your card at a payment terminal, you will be prompted to tap or dip your card instead.<\/span><\/p>\n<p>For online purchases, Bank Zero requires that you\u00a0authorise every transaction in the app.<\/p>\n<p>The bank said this <span class=\"md-plain md-expand\">combats card-not-present fraud if a criminal gets hold of your card details and tries to make online purchases with it.<\/span><\/p>\n<p class=\"md-end-block md-p\"><span class=\"md-plain\">To combat rogue debit orders, Bank Zero said it would alert you about new debit orders in the app and via email and allow you to reject them.<\/span><\/p>\n<p class=\"md-end-block md-p\"><span class=\"md-plain\">It will also warn you when a debit order is about to run, and there isn&#8217;t enough money in your account.<\/span><\/p>\n<p class=\"md-end-block md-p\"><span class=\"md-plain\">&#8220;You have until the next business day to fund your account. If we return your debit order as unpaid, a nuisance fee will be charged,&#8221; Bank Zero stated.<\/span><\/p>\n<p class=\"md-end-block md-p md-focus\"><span class=\"md-plain\">&#8220;With this feature, you never need those expensive overdrafts.&#8221;<\/span><\/p>\n<p>Bank Zero&#8217;s fees are summarised in the table below.<\/p>\n<div class=\"mybb_table\">\n<div class=\"table-responsive\"><table class=\"table\" style=\"width: 100%;\" width=\"100%\" cellpadding=\"7\">\n<thead>\n<tr style=\"text-align: center;\">\n<th style=\"text-align: center;\" colspan=\"2\">Bank Zero pricing &#8211; &#8220;Banking should be free&#8221;<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td bgcolor=\"#F0F0F0\" width=\"80%\"><strong>Activity<\/strong><\/td>\n<td bgcolor=\"#F0F0F0\" width=\"20%\"><strong>Price<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Monthly fee on account<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Minimum balance in any account<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Notifications on all banking activities<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Open more savings or notice accounts<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Transfer money between own accounts<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Pay recipient at another bank<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Pay recipient at Bank Zero<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Pay recipient at Bank Zero using their QR code<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Pay by debit order<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Pay by card<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Buy prepaid data, airtime, electricity, etc<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Send proof of payment via email<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Receive monthly statement via email or download<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Request previous statements within 3 months<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Request account confirmation letter<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Set up new business profile<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr>\n<td>SendMoney to Bank Zero recipient using their cell number (up to R3,000)<\/td>\n<td><strong>R0<\/strong><\/td>\n<\/tr>\n<tr style=\"text-align: center;\">\n<th style=\"text-align: center;\" colspan=\"2\">Third-party costs are passed on to you<\/th>\n<\/tr>\n<tr>\n<td bgcolor=\"#F0F0F0\" width=\"80%\"><strong>Activity<\/strong><\/td>\n<td bgcolor=\"#F0F0F0\" width=\"20%\"><strong>Price<\/strong><\/td>\n<\/tr>\n<tr>\n<td>SendMoney to self (up to R3,000) \u2014 cardless cash-out at Checkers, Shoprite, Usave<\/td>\n<td><strong>R8.50<\/strong><\/td>\n<\/tr>\n<tr>\n<td>SendMoney to someone not at Bank Zero (up to R3,000) \u2014 cash out at Checkers, Shoprite, Usave<\/td>\n<td><strong>R8.50<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Draw cash at ATM<\/td>\n<td><strong>R9 per R1,000<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Draw cash at Point of Sale (Pick n Pay, Spar, Checkers, Shoprite)<\/td>\n<td><strong>R2<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Balance enquiry at Point of Sale or ATM<\/td>\n<td><strong>R2<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Nuisance fees, including:<\/p>\n<ul>\n<li>Insufficient funds<\/li>\n<li>Exceeding card limits<\/li>\n<li>Card set to lock or ATM off, or locked after 3 wrong pins<\/li>\n<li>Using new card before activation, or using old uncancelled card<\/li>\n<\/ul>\n<\/td>\n<td><strong>R2<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Card personalisation with delivery to Pargo pickup points at Clicks stores<\/td>\n<td><strong>R79<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Card personalisation with delivery to a street address (main\/regional)<\/td>\n<td><strong>R139\/R179<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Send proof of payment via SMS<\/td>\n<td><strong>R1.50<\/strong><\/td>\n<\/tr>\n<tr style=\"text-align: center;\">\n<th style=\"text-align: center;\" colspan=\"2\">Value-added services are your choice<\/th>\n<\/tr>\n<tr>\n<td bgcolor=\"#F0F0F0\" width=\"80%\"><strong>Activity<\/strong><\/td>\n<td bgcolor=\"#F0F0F0\" width=\"20%\"><strong>Price<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Open additional check account on profile<\/td>\n<td><strong>R100<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Request statements older than 3 months<\/td>\n<td><strong>R10 per statement<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Receive money via a Bank Zero QR code<\/td>\n<td><strong>0.5% of amount<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Dispute or stop debit order<\/td>\n<td><strong>R8<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Dispute card transaction (i.e. chargeback)<\/td>\n<td><strong>R30<\/strong><\/td>\n<\/tr>\n<tr>\n<td>No transactions on check account for more than 6 months<\/td>\n<td><strong>R5 per month<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/banking\/408162-cheapest-bank-accounts-in-south-africa-2.html\" rel=\"bookmark\">Cheapest bank accounts in South Africa<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>More than three years after it was originally announced, Bank Zero officially began a &#8220;throttled&#8221; launch on Tuesday.<\/p>\n","protected":false},"author":23,"featured_media":380928,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10106],"tags":[48295,24410,35,6204,23511,48474],"class_list":["post-409104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-bank-zero","tag-digital-banking","tag-headline","tag-michael-jordaan","tag-south-african-reserve-bank-sarb","tag-yatin-narsai"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/409104"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=409104"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/409104\/revisions"}],"predecessor-version":[{"id":409150,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/409104\/revisions\/409150"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/380928"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=409104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=409104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=409104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}