Absa has launched facial recognition in its Android and iOS apps, allowing clients to authenticate certain transactions by scanning their faces.<\/p>\n
The bank notified clients of the new feature with a pop-up message that appears when you sign in to your Internet banking profile.<\/p>\n
\u201cAbsa ID Facial Biometrics will be available when creating or resetting your password and PIN for Digital Banking,\u201d the bank stated.<\/p>\n
It promised that upgrading is simple and that the system is designed to assist in preventing fraud.<\/p>\n
\u201cThe technology is highly advanced and performs a live check to ensure that the face it is scanning is, indeed, live,\u201d said Christine Wu, the head of customer value management for Absa\u2019s retail and business banking divisions.<\/p>\n
\u201cNow, customers no longer need to remember a string of logon credentials nor visit a branch when linking devices or when opening new accounts,\u201d Wu said.<\/p>\n
\u201cWith this feature, Absa is expecting to see an uptake of its digital channels, reduction in fraud incidents and a reduction in overall call centre and branch traffic.\u201d<\/p>\n
Wu said that facial recognition system lets users:<\/p>\n
Absa said that if you are currently verifying transactions using any other method, you will be required to use its mobile banking app.<\/p>\n
If you are already using the app to verify transactions, you will be prompted to switch to Absa ID Facial Biometrics from the app.<\/p>\n