![\"Extract](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/10\/Eskom-bill-complaint.jpg\")
<\/a>Eskom bill showing service and network charges<\/p><\/div>\n
For reference, the electricity tariffs for City Power in Johannesburg are summarised below.<\/p>\n
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Eskom bills include a network and service charge in addition to the cost you pay per unit of electricity.<\/p>\n
MyBroadband recently received a complaint from a reader highlighting that when these fees are taken into account, it increases your effective price per unit of electricity substantially.<\/p>\n
“What is the network charge for R500 per month? That is a lot of money! And a service charge? Together, that is R668. Nearly R700 per month, before you have even used any electricity,” the reader noted.<\/p>\n
Eskom told MyBroadband that these charges cover the cost of its transmission and distribution network and other expenses, including customer service.<\/p>\n
According to an Eskom spokesperson, the network charge is based on a customer’s electricity installation size.<\/p>\n
They added that the fee is payable whether electricity is used or not, as it recovers the cost of assets that are installed.<\/p>\n
Eskom stated that the service fee covers costs associated with administration, meters, meter reading, and billing in addition to customer service costs.<\/p>\n
Electricity consumers then pay a fee per unit of electricity (1 kWh) that is region-dependent and varies on a sliding scale, depending on how many kWh are used.<\/p>\n
<\/a>Eskom bill showing service and network charges<\/p><\/div>\n
For reference, the electricity tariffs for City Power in Johannesburg are summarised below.<\/p>\n