{"id":432660,"date":"2022-02-03T13:19:08","date_gmt":"2022-02-03T11:19:08","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=432660"},"modified":"2022-02-03T13:30:29","modified_gmt":"2022-02-03T11:30:29","slug":"south-africas-top-cloud-pbx-providers","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cloud-hosting\/432660-south-africas-top-cloud-pbx-providers.html","title":{"rendered":"South Africa&#8217;s top cloud PBX providers"},"content":{"rendered":"<p>A cloud PBX, also known as hosted PBX, offer many benefits over an on-premise system, like lower costs, more flexibility, and powerful analytics.<\/p>\n<p>Unlike an on-premise PBX system, a cloud PBX runs over an internet connection and is hosted in a secure off-site data centre.<\/p>\n<p>A cloud PBX offers the same functionality as a traditional PBX, like calling, voicemail, and call forwarding. These are, however, only the tip of the iceberg.<\/p>\n<p>Unlike a traditional PBX, a cloud-based hosted PBX does not require expensive on-site equipment that is costly and requires constant maintenance.<\/p>\n<p>It offers great flexibility, making it possible to add or remove users on the fly and support multiple locations &#8211; a big benefit of remote working.<\/p>\n<p>Cloud PBX systems have excellent uptime to ensure business continuity. Another benefit is that all updates and maintenance are performed by your hosted PBX provider.<\/p>\n<p>It is very cost-effective. Apart from saving on hardware costs, VoIP calls are much cheaper than traditional fixed-line calls, and users typically enjoy free on-net calling.<\/p>\n<p>Cloud-based hosted PBX systems also offer powerful features, like mobile device support, voice call transcription, built-in video conferencing, call analytics, and strong security.<\/p>\n<p>With these benefits in mind, it is not surprising that many South African companies are ditching their traditional PBX system in preference of a hosted PBX.<\/p>\n<p>This trend accelerated during the lockdown with remote working requiring flexible solutions with good analytics to monitor the performance of employees.<\/p>\n<p>This raises the question of which South African companies have the best cloud PBX offerings.<\/p>\n<p>The list below gives an overview of prominent hosted PBX solutions in South Africa from reliable telecoms companies.<\/p>\n<hr \/>\n<h3 class=\"my-4\">Vox Verto Supreme &#8211; <a href=\"https:\/\/www.vox.co.za\/pbx\/verto-supreme-pbx?utm_source=MyBroadband&amp;utm_medium=content&amp;utm_campaign=Mybroadband\" target=\"_blank\" rel=\"noopener\">click here for more<\/a><\/h3>\n<p>Vox\u2019s Verto Supreme offers flexibility and lower costs through an uncapped voice offering or exceptionally low calling rates.<\/p>\n<p>The system also features a single price per user, excellent scalability, good accessibility and exceptional reliability.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Vox-Cloud-PBX.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-432664 size-large\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Vox-Cloud-PBX-640x426.jpg\" alt=\"\" width=\"640\" height=\"426\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Vox-Cloud-PBX-640x426.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Vox-Cloud-PBX-600x400.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Vox-Cloud-PBX-768x512.jpg 768w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Vox-Cloud-PBX.jpg 800w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Euphoria cloud PBX \u2013 <a href=\"https:\/\/euphoria.co.za\/product-overview\/?utm_source=MyBroadband&amp;utm_medium=content&amp;utm_campaign=Mybroadband\" target=\"_blank\" rel=\"noopener\"><strong>click here for more\u00a0<\/strong><\/a><\/h3>\n<p>Euphoria\u2019s cloud business phone system includes an intuitive telephone management system that is hassle-free, reliable and simple to operate.<\/p>\n<p>The system supports three to over 1,000 extensions and offers detailed reports, real-time monitoring, call tracking, and trend data.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Euphoria.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-432666\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Euphoria.jpg\" alt=\"\" width=\"640\" height=\"427\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Euphoria.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Euphoria-600x400.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Vodacom Business Hosted IP PBX &#8211; <a href=\"https:\/\/www.vodacombusiness.co.za\/business\/solutions\/unified-communications-solutions\/hosted-ip-pbx?utm_source=MyBroadband&amp;utm_medium=content&amp;utm_campaign=Mybroadband\" target=\"_blank\" rel=\"noopener\">click here for more\u00a0<\/a><\/h3>\n<p>Vodacom Business\u2019 Hosted IP PBX offers hassle-free set-up and a unified platform that gives superior data and voice exchange quality.<\/p>\n<p>It further provides superior cost management and forecasting with a predictable and affordable monthly fee.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/09\/Vodacom-Business.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-414870 size-large\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/09\/Vodacom-Business-640x426.jpg\" alt=\"\" width=\"640\" height=\"426\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/09\/Vodacom-Business-640x426.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/09\/Vodacom-Business-600x400.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/09\/Vodacom-Business-768x512.jpg 768w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2021\/09\/Vodacom-Business.jpg 800w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Ignite Cloud PBX &#8211; <a href=\"https:\/\/ignite.co.za\/wizard\/cloudpbx\/Products?utm_source=MyBroadband&amp;utm_medium=content&amp;utm_campaign=Mybroadband\" target=\"_blank\" rel=\"noopener\">click here for more\u00a0<\/a><\/h3>\n<p>The Ignite Cloud PBX does not require an upfront hardware investment, resulting in a big reduction in call costs. It is also easy to set up and use.<\/p>\n<p>Cloud PBX from Ignite is aimed at smaller businesses of up to 15 users, with prices starting at R80 per user on a 24-month contract.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2016\/04\/New-IS-Ignite-logo.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-161786\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2016\/04\/New-IS-Ignite-logo.jpg\" alt=\"New IS Ignite logo\" width=\"640\" height=\"430\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Converged Cloud Telephony \u2013 <a href=\"https:\/\/www.convergedgroup.net\/cloud_telephony\/?utm_source=MyBroadband&amp;utm_medium=content&amp;utm_campaign=Mybroadband\" target=\"_blank\" rel=\"noopener\">click here for more<\/a><\/h3>\n<p>Converged Cloud Telephony is a multi-tenant cloud-based system for those companies seeking high-end PBX functionality for a much lower price than a standalone platform.<\/p>\n<p>The functionality includes call centre support, running multiple devices on one extension, and seamless transfer between smartphone and desk phones.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Converged-Cloud.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-432670\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Converged-Cloud.jpg\" alt=\"\" width=\"800\" height=\"533\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Converged-Cloud.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Converged-Cloud-600x400.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Converged-Cloud-640x426.jpg 640w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/02\/Converged-Cloud-768x512.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A cloud PBX, also known as hosted PBX, offers many benefits over an on-premise system, like lower costs, more flexibility, and powerful analytics.<\/p>\n","protected":false},"author":23,"featured_media":432668,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[25],"tags":[55410,28510],"class_list":["post-432660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-hosting","tag-cloud-pbx","tag-hosted-pbx"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/432660"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=432660"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/432660\/revisions"}],"predecessor-version":[{"id":432662,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/432660\/revisions\/432662"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/432668"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=432660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=432660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=432660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}