{"id":435284,"date":"2022-02-25T16:29:32","date_gmt":"2022-02-25T14:29:32","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=435284"},"modified":"2022-02-25T16:34:31","modified_gmt":"2022-02-25T14:34:31","slug":"dstv-fixes-live-tv-streaming-black-screen-problem","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadcasting\/435284-dstv-fixes-live-tv-streaming-black-screen-problem.html","title":{"rendered":"DStv fixes live TV streaming “black screen” problem"},"content":{"rendered":"

DStv subscribers have been experiencing issues streaming live TV on its app with the media streaming devices, according to multiple posts on Twitter and reports on Downdetector.<\/p>\n

Customers attempting to stream live TV would be presented with only a black screen. According to DStv, the issue has now been resolved.<\/p>\n

A look at Downdetector revealed that reports of the issue began at around 18:00 on Thursday, 24 February 2022.<\/p>\n

Several users took to Twitter to voice their frustration with the outage.<\/p>\n

“Looks like @DStv @DStvCare are already trying out their software to cut streaming ability even though I am only 1, but something has gone wrong because I cannot stream anything at all on my android mibox TV since yesterday. Anyone else having the same problem?” one wrote<\/a><\/strong>.<\/p>\n

“@DStv is there an issue with your streaming service. I am using a Mibox4 and get a black screen when trying to load a live channel,” another post said<\/a><\/strong>.<\/p>\n

MyBroadband contacted MultiChoice on Friday afternoon, and a representative said they were aware of the black screen issue on the DStv streaming platform, and were working on implementing a fix. Shortly after that, MultiChoice reported that they had fixed the problem.<\/p>\n

They didn’t immediately say what had caused the issue.<\/p>\n

\"\"<\/p>\n

MultiChoice recently announced that from 22 March 2022, DStv subscribers would be limited to streaming live TV on one device at a time<\/a><\/strong>.<\/p>\n

Subscribers will still be able to watch downloaded Catch Up content on a second device.<\/p>\n

“We will not limit the number of people using a login, however, we are limiting the number of people who can stream at the same time,” MultiChoice explained.<\/p>\n

“Password sharing and piracy are challenges for streaming providers globally,” it stated.<\/p>\n

“As part of our ongoing efforts to counteract password sharing and piracy, while continuing to bring you the best viewing experience, we will be introducing measures to limit concurrent streaming.”<\/p>\n

All DStv subscribers across Africa will be affected by the change.<\/p>\n

The announcement led to DStv facing a backlash from its South Africans, with some even calling for a boycott<\/a><\/strong> of the MultiChoice-owned broadcaster.<\/p>\n

\n

Now read: DStv dead without sport \u2014 and its streaming limit may push subscribers away<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

MultiChoice has resolved the black screen issue its customers were experiencing when trying to stream live TV on the DStv app.<\/p>\n","protected":false},"author":341076,"featured_media":397927,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[59487,85,73304,35,475],"class_list":["post-435284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadcasting","tag-downdetector","tag-dstv","tag-dstv-app","tag-headline","tag-multichoice"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/435284"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341076"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=435284"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/435284\/revisions"}],"predecessor-version":[{"id":435288,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/435284\/revisions\/435288"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/397927"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=435284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=435284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=435284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}