{"id":440440,"date":"2022-04-09T11:00:58","date_gmt":"2022-04-09T09:00:58","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=440440"},"modified":"2022-04-09T11:04:34","modified_gmt":"2022-04-09T09:04:34","slug":"__trashed-2__trashed","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/government\/440440-__trashed-2__trashed.html","title":{"rendered":"Facebook issues warning to City of Tshwane over “grey account”"},"content":{"rendered":"

Facebook will disable the City of Tshwane’s account from next month.<\/p>\n

To avoid losing access to its official Facebook page, Tshwane will have to create a new account and add it as an admin user of the page before 5 May 2022.<\/p>\n

The social media giant notified the metropolitan municipality of the issue with an in-app message explaining why it was shutting down the account.<\/p>\n

Facebook said that the account Tshwane used was a “grey account” \u2014 an older type of account used in the past to manage Facebook Pages and run ads.<\/p>\n

These accounts do not have any personal profiles associated with them.<\/p>\n

They also do not offer the same security features as standard accounts, so Facebook has deprecated them.<\/p>\n

Facebook said Tshwane would have to create a new standard account to continue using the platform.<\/p>\n

It also explained that the city could keep control of any pages or groups it manages by moving ownership of these to the new account.<\/p>\n

\"\"<\/a><\/p>\n

Tshwane’s account runs an official page with more than 286,000 followers.<\/p>\n

Like other government organisations, it uses the page to communicate important events that might impact citizens, including power outages, potential water shortages, and service delivery disruptions.<\/p>\n

Initially, the municipality announced<\/strong><\/a> the account had already been disabled and a new page would be available from Friday, 8 April 2022. That was with only a day’s notice.<\/p>\n

The announcement was curious, given that the municipality had the option to migrate the existing page to its new account.<\/p>\n

Tshwane created its Facebook page in November 2010, which means it took more than 11 years to amass its current following.<\/p>\n

Fortunately, the city has clarified to MyBroadband that it will not trash its old page.<\/p>\n

As suggested by Facebook, it plans to instead give ownership of the current page to a new standard account, meaning it will lose none of its followers, and residents won’t be left in the dark on the latest developments in their metro.<\/p>\n

Now read: Home Affairs extends operating hours for the week<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Facebook has warned the City of Tshwane that it needs to create a new account to manage its official page.<\/p>\n","protected":false},"author":341042,"featured_media":430118,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18668],"tags":[76540,161,35,35420,68498],"class_list":["post-440440","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-government","tag-city-of-tshwane-cot","tag-facebook","tag-headline","tag-pretoria","tag-protection-of-personal-information-act-popia"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/440440"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341042"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=440440"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/440440\/revisions"}],"predecessor-version":[{"id":440654,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/440440\/revisions\/440654"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/430118"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=440440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=440440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=440440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}