Most of the reports were logged under “Online Banking”, “Mobile Banking”, and “Mobile Login”.<\/p>\n
Several FNB customers in South Africa have also turned to Twitter<\/strong><\/a> to complain about the latest downtime.<\/p>\n “Hi <\/span>@FNBSA. W<\/span>hen will your system be back up and running again? Also, wasn’t it down for maintenance last week already?” one user asked.<\/span><\/p>\n “Are you guys <\/span>@FNBSA <\/span>offline? Nothing is working the app and cards are declining,” a second said.<\/p>\n According to one customer, the issue also affects FNB’s services in Botswana<\/strong><\/a>.<\/p>\n Several MyBroadband readers confirmed they could not log into their FNB apps on Android or iOS.<\/p>\n After entering their credentials or using biometrics to log in, they were presented with the following message:<\/p>\n Your request cannot be processed. System currently unavailable. Please try again later.\u00a0<\/em><\/p>\n Attempting to use Internet banking through the Google Chrome browser initially presented the pop-up message below.<\/p>\n The bank later replaced that message with another stating that FNB was performing system maintenance and that functionality on the user’s online banking profile would be limited.<\/p>\n One customer found no amounts shown under their accounts’ “Balance” section.<\/p>\n FNB recently suffered<\/strong><\/a> an hours-long outage of all its online-based banking services and card payments on 1 July 2022.<\/p>\n At the time of publication, it had not acknowledged the latest issues on any of its social media pages.<\/p>\n The graph below shows the surge in reports of FNB issues on Downdetector on Tuesday afternoon.<\/p>\n FNB told MyBroadband its IT teams were working hard to urgently restore full functionality on the affected channels.<\/p>\n It apologised to customers for the limited functionality.<\/p>\n FNB says it has restored the affected services and customers can now access them normally.<\/p>\n “Any customer who continues to experience issues with our services can contact us directly for assistance,” the bank said.<\/p>\n “We would like to thank our customers for their patience and ongoing support,” it added.<\/p>\n Numerous FNB customers have complained they were unable to log into the bank’s mobile app or Internet banking. It appears to be the bank’s second major outage in less than a week.<\/p>\n","protected":false},"author":23,"featured_media":308100,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[10106],"tags":[70405,1313,35,4980,69461],"class_list":["post-451410","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","tag-banking-outage","tag-fnb","tag-headline","tag-internet-banking","tag-mobile-banking-apps"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/451410"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=451410"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/451410\/revisions"}],"predecessor-version":[{"id":451430,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/451410\/revisions\/451430"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/308100"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=451410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=451410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=451410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/07\/Online-banking-outage.jpg\")
<\/a><\/p>\n![\"\"](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/07\/FNB-outage-new-.jpg\")
<\/a><\/p>\nUpdate \u2014 15:00<\/h3>\n
Update \u2014 17:20<\/h3>\n
Now read: FNB launches huge fuel rewards boost as South Africa faces petrol price hike<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"