{"id":457001,"date":"2022-08-18T08:59:20","date_gmt":"2022-08-18T06:59:20","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=457001"},"modified":"2022-08-18T09:02:26","modified_gmt":"2022-08-18T07:02:26","slug":"afrihost-air-mobile-network-down-fixed-lte-also-hit","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/457001-afrihost-air-mobile-network-down-fixed-lte-also-hit.html","title":{"rendered":"Afrihost Air Mobile network down \u2014 fixed-LTE also hit"},"content":{"rendered":"

Afrihost Air Mobile’s network was knocked offline by a problem with its MTN access point name (APN) on Thursday morning.<\/p>\n

The ISP has sent Air Mobile and fixed-LTE subscribers an SMS stating that it was attending to a fault affecting its APN services, which run on MTN’s network.<\/p>\n

Not all Afrihost’s fixed-LTE customers are affected \u2014 only those that run on MTN’s network. The ISP also resells Telkom fixed-LTE products.<\/p>\n

It directed customers to its Network Status page for updates.<\/p>\n

At the time of publication, a message on the status page<\/strong><\/a> describing the problem said Afrihost was having a “high impact” issue on mobile and LTE services.<\/p>\n

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“We are investigating reports of no connectivity affecting clients on the Afrihost APN Network. We are working on identifying and resolving this issue as quickly as possible,” Afrihost stated.<\/p>\n

In its most recent update, Afrihost said it was “working closely” with MTN to resolve the issue.<\/p>\n

In simple terms, the APN is the name of a gateway between a carrier network and computer network. It allows a mobile device to establish a connection with the Internet.<\/p>\n

Below is the message on Afrihost’s status page describing the problem with mobile services.<\/p>\n

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MyBroadband asked Afrihost for comment on the outage, but it did not immediately respond to our query.<\/p>\n

The ISP recently launched<\/strong><\/a> a new uncapped Air Mobile package at R497 per month.<\/p>\n

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The shaped offering comes with a fair usage policy that limits speeds upon reaching certain usage thresholds, which is implemented as follows:<\/p>\n