{"id":466949,"date":"2022-11-01T08:24:18","date_gmt":"2022-11-01T06:24:18","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=466949"},"modified":"2022-11-01T08:27:01","modified_gmt":"2022-11-01T06:27:01","slug":"instagram-fixes-bug-that-banned-innocent-users","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/internet\/466949-instagram-fixes-bug-that-banned-innocent-users.html","title":{"rendered":"Instagram fixes bug that banned innocent users"},"content":{"rendered":"<p>Instagram has <strong><a href=\"https:\/\/twitter.com\/InstagramComms\/status\/1587202825762766848?s=20&amp;t=hu4zEkPOtgZgdR1TiIJEnA\" target=\"_blank\" rel=\"noopener\">confirmed<\/a><\/strong> that the outage it experienced on Monday, 31 October 2022, is resolved, and impacted users can sign in to their accounts again.<\/p>\n<p>During the outage, the social media platform <strong><a href=\"https:\/\/mybroadband.co.za\/news\/internet\/466893-instagram-suspending-numerous-accounts-for-no-apparent-reason-reports.html\" target=\"_blank\" rel=\"noopener\">locked users out of their accounts<\/a><\/strong>, with many seeing a notice saying their accounts had been suspended.<\/p>\n<p>&#8220;We&#8217;ve resolved this bug now \u2014 it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers. Sorry!&#8221; Instagram wrote on Twitter.<\/p>\n<p>Instagram head Adam Mosseri also took to Twitter to apologise for the outage.<\/p>\n<p>Regarding the temporary change in follower numbers, Instagram displayed inaccurate statistics for some of its biggest users.<\/p>\n<p>The Verge <strong><a href=\"https:\/\/www.theverge.com\/2022\/10\/31\/23432703\/instagram-down-outage-suspended-account-banned\" target=\"_blank\" rel=\"noopener\">reports<\/a><\/strong> that Christiano Ronaldo&#8217;s Instagram account showed that the footballer had lost around three million followers.<\/p>\n<p>However, now that the issue is resolved, <strong><a href=\"https:\/\/www.instagram.com\/cristiano\/?hl=en\" target=\"_blank\" rel=\"noopener\">his follower count<\/a><\/strong> is back to 493 million.<\/p>\n<p>Reports of the outage on <strong><a href=\"https:\/\/downdetector.co.za\/status\/instagram\/\" target=\"_blank\" rel=\"noopener\">Downdetector<\/a><\/strong> started spiking at around 15:00 on Monday. Instagram later <strong><a href=\"https:\/\/twitter.com\/InstagramComms\/status\/1587085563794018305?s=20&amp;t=hFXBsd49SjRuW1Z31Xu5GA\" target=\"_blank\" rel=\"noopener\">confirmed<\/a><\/strong> the issue at around 16:00.<\/p>\n<p>&#8220;We&#8217;re aware that some of you are having issues accessing your Instagram account. We&#8217;re looking into it and apologise for the inconvenience,&#8221; Instagram said at the time.<\/p>\n<hr \/>\n<h2 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/internet\/466753-elon-musk-wants-twitter-to-charge-20-for-verification-badges.html\" rel=\"bookmark\">Elon Musk wants Twitter to charge $20 for verification badges<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Instagram users affected by the bug should now be able to reaccess their accounts.<\/p>\n","protected":false},"author":341076,"featured_media":463171,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[18],"tags":[72414,161,10424,73842],"class_list":["post-466949","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internet","tag-adam-mosseri","tag-facebook","tag-instagram","tag-meta-platforms"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/466949"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341076"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=466949"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/466949\/revisions"}],"predecessor-version":[{"id":466951,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/466949\/revisions\/466951"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/463171"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=466949"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=466949"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=466949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}