{"id":468919,"date":"2022-11-14T15:37:02","date_gmt":"2022-11-14T13:37:02","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=468919"},"modified":"2022-11-15T14:22:21","modified_gmt":"2022-11-15T12:22:21","slug":"plan-to-hide-dstv-premium-numbers-backfires","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/investing\/468919-plan-to-hide-dstv-premium-numbers-backfires.html","title":{"rendered":"Plan to hide DStv Premium numbers backfires"},"content":{"rendered":"<p>MultiChoice\u2019s plan to hide the decline in DStv Premium subscriptions backfired, and it is now trying to bypass its new reporting standard.<\/p>\n<p>To understand MultiChoice\u2019s DStv Premium reporting flip-flop, you have to go back to the days when the company was still part of Naspers.<\/p>\n<p>Every six months, Naspers would give an update on MultiChoice with a breakdown of Premium, Compact, and lower-end packages.<\/p>\n<p>This breakdown made sense as it gave investors a good idea of the performance of MultiChoice\u2019s big profit driver \u2013 DStv Premium.<\/p>\n<p>However, there was a problem. From 2015, DStv Premium started to lose subscribers, which did not look good for the company.<\/p>\n<p>When MultiChoice launched a campaign to entice investors ahead of its listing in 2019, it changed its reporting to hide its DStv Premium subscriber numbers.<\/p>\n<p>Instead of sticking with reporting Premium, Compact, and lower-end subscribers, it unveiled three new segments.<\/p>\n<ul>\n<li>Premium \u2013 DStv Premium and Compact Plus<\/li>\n<li>Mid-market \u2013 DStv Compact<\/li>\n<li>Mass market \u2013 DStv Family, Access, and EasyView<\/li>\n<\/ul>\n<p>Through this new reporting standard, MultiChoice obfuscated the decline of DStv Premium by bundling Compact Plus bouquets with it.<\/p>\n<p>Even when asked, MultiChoice refused to reveal its DStv Premium subscriber numbers which faced an onslaught from Netflix.<\/p>\n<p>However, this strategy backfired in its latest reporting period.<\/p>\n<p>High-profile sporting events, including the United Rugby Championship and 2022 FIFA World Cup, bolstered DStv Premium subscriptions.<\/p>\n<p>DStv Compact Plus, in comparison, suffered a significant decline which harmed the premium segment\u2019s subscriber growth.<\/p>\n<p>In its results presentation, MultiChoice highlighted that DStv Premium was growing again \u2013 something which never happened before.<\/p>\n<p>MultiChoice is once again talking up its DStv Premium subscriber numbers because of the growth over the last six months.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-subscribers-2018-2022.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-468923\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-subscribers-2018-2022.jpg\" alt=\"\" width=\"1026\" height=\"615\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-subscribers-2018-2022.jpg 1026w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-subscribers-2018-2022-600x360.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-subscribers-2018-2022-800x480.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-subscribers-2018-2022-768x460.jpg 768w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/a><\/p>\n<h2 class=\"my-4\"><strong>DStv premium segment ARPU<\/strong><\/h2>\n<p>Another interesting part of the premium segment is its average revenue per use (ARPU).<\/p>\n<p>Despite a decline in cheaper DStv Compact Plus, an increase in DStv Premium, and a general price increase in April, the ARPU of the premium segment declined.<\/p>\n<p>With a higher ratio of DStv Premium customers, one would have expected the ARPU to increase.<\/p>\n<p>However, the ARPU of the premium segment declined from R587 to R566 per month \u2013 getting closer to the DStv Compact Plus price of R519 per month.<\/p>\n<p>A possible explanation is that MultiChoice bundle streaming services \u2013 which are significantly cheaper \u2013 with the traditional decoder bouquets.<\/p>\n<p>DStv Premium on a decoder costs R799 per month, while the same streaming service costs R699 per month.<\/p>\n<p>So, while DStv Premium subscribers increased, many may be on cheaper streaming packages. DStv Premium decoder users may have also migrated to streaming packages.<\/p>\n<p>Although it decreases revenue, it is not necessarily bad news for MultiChoice\u2019s bottom line.<\/p>\n<p>MultiChoice CFO Tim Jacobs told analysts that while streaming services are cheaper, they are targeted at a different market segment.<\/p>\n<p>\u201cOffering streaming services is not necessarily a cannibalisation of your existing customer base,\u201d he said.<\/p>\n<p>\u201cMany of these customers are a new market segment who don\u2019t want to buy a decoder and are more comfortable in an online environment.\u201d<\/p>\n<p>Another benefit is that the investment in streaming is lower than with the decoder business.<\/p>\n<p>So, while the streaming pricing is lower, the profitability is still making a big contribution to MultiChoice\u2019s bottom line.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-ARPU-2019-2022.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-468921\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-ARPU-2019-2022.jpg\" alt=\"\" width=\"1001\" height=\"609\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-ARPU-2019-2022.jpg 1001w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-ARPU-2019-2022-600x365.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-ARPU-2019-2022-800x487.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-Premium-segment-ARPU-2019-2022-768x467.jpg 768w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" \/><\/a><\/p>\n<hr \/>\n<h2 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/broadcasting\/468411-dstv-keeps-bleeding-in-south-africa.html\">DStv keeps bleeding in South Africa<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>MultiChoice&#8217;s plan to hide the decline in DStv Premium subscriptions backfired, and it is now trying to bypass its new reporting standard.<\/p>\n","protected":false},"author":341108,"featured_media":440142,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[80335],"tags":[12747,35,475],"class_list":["post-468919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-investing","tag-dstv-premium","tag-headline","tag-multichoice"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/468919"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341108"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=468919"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/468919\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/440142"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=468919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=468919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=468919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}