{"id":471845,"date":"2022-11-29T14:05:24","date_gmt":"2022-11-29T12:05:24","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=471845"},"modified":"2022-11-29T14:48:10","modified_gmt":"2022-11-29T12:48:10","slug":"dstvs-massive-price-problem","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/investing\/471845-dstvs-massive-price-problem.html","title":{"rendered":"DStv&#8217;s massive price problem"},"content":{"rendered":"<p>MultiChoice has a problem. The average revenue per user for nearly all its DStv segments in South Africa and the Rest of Africa (RoA) is decreasing despite increasing prices each year.<\/p>\n<p>MultiChoice\u2019s results for the six months ended 30 September 2022 showed an increase in revenue and operating profit but a large decrease in profit after tax.<\/p>\n<p>The Rest of Africa was the star performer in the group, with a 28% increase in revenue from R8.3 billion to R10.6 billion.<\/p>\n<p>RoA subscription fees increased 26% \u2014 from R7.6 billion to R9.6 billion \u2014 while advertising revenue increased 70%.<\/p>\n<p>In South Africa, the picture looked very different. Revenue declined from R17.8 billion to R17.4 billion on the back of lower subscription fees and declining advertising revenue.<\/p>\n<p>The decline in subscription fees in South Africa came despite an increase in the subscriber base and higher DStv prices.<\/p>\n<p>There is a simple explanation \u2014 the average revenue per user (ARPU) experienced a significant decline.<\/p>\n<p>What it means, in simple terms, is that DStv subscribers in South Africa are dumping expensive DStv packages altogether or downgrading to cheaper bouquets.<\/p>\n<p>Over the last year, the blended ARPU of DStv subscribers in South Africa declined from R273 per month to R261 per month.<\/p>\n<ul>\n<li>Premium segment ARPU declined by 4% from R587 to R566 per month.<\/li>\n<li>Mid-market segment ARPU declined from R302 to R295 per month.<\/li>\n<li>Mass-market segment ARPU declined from R97 to R95 per month.<\/li>\n<\/ul>\n<p>A big concern for MultiChoice is that the ARPU of DStv subscribers in South Africa has been declining for years.<\/p>\n<p>MultiChoice increases prices yearly to increase ARPU, but it is not working. As prices rise, DStv subscribers dump the service or downgrade to a more affordable package.<\/p>\n<p>DStv is also facing increased competition from affordable streaming services like Netflix and Disney+, making increasing prices even more difficult.<\/p>\n<p>The lower ARPU puts pressure on MultiChoice\u2019s margins, and it is no surprise that its profit after tax is declining.<\/p>\n<p>Although the blended ARPU in the RoA increased by 3% over the last year, the decline in the premium and mid-market segments has already begun.<\/p>\n<p>In the RoA, the premium segment\u2019s ARPU declined by 3%, mid-market ARPU declined by 4%, and mass-market ARPU increased by 4%. It is, therefore, following a similar trend as South Africa.<\/p>\n<p>MultiChoice has no easy way to address this problem, and the management team does not seem to have a strategy to reverse the trend.<\/p>\n<p>The charts below show MultiChoice\u2019s ARPU challenge in South Africa and the Rest of Africa.<\/p>\n<hr \/>\n<h2 class=\"my-4\">ARPU in South Africa<\/h2>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-South-Africa.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-471853\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-South-Africa.jpg\" alt=\"\" width=\"992\" height=\"273\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-South-Africa.jpg 992w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-South-Africa-600x165.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-South-Africa-800x220.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-South-Africa-768x211.jpg 768w\" sizes=\"(max-width: 992px) 100vw, 992px\" \/><\/a><\/p>\n<hr \/>\n<h2 class=\"my-4\">ARPU change in South Africa<\/h2>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-South-Africa.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-471849\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-South-Africa.jpg\" alt=\"\" width=\"1077\" height=\"646\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-South-Africa.jpg 1077w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-South-Africa-600x360.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-South-Africa-800x480.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-South-Africa-768x461.jpg 768w\" sizes=\"(max-width: 1077px) 100vw, 1077px\" \/><\/a><\/p>\n<hr \/>\n<h2 class=\"my-4\">ARPU in Rest of Africa<\/h2>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-Rest-of-Africa.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-471851\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-Rest-of-Africa.jpg\" alt=\"\" width=\"992\" height=\"273\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-Rest-of-Africa.jpg 992w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-Rest-of-Africa-600x165.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-Rest-of-Africa-800x220.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-in-Rest-of-Africa-768x211.jpg 768w\" sizes=\"(max-width: 992px) 100vw, 992px\" \/><\/a><\/p>\n<hr \/>\n<h2 class=\"my-4\">ARPU change in Rest of Africa<\/h2>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-Rest-of-Africa.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-471847\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-Rest-of-Africa.jpg\" alt=\"\" width=\"961\" height=\"577\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-Rest-of-Africa.jpg 961w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-Rest-of-Africa-600x360.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-Rest-of-Africa-800x480.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2022\/11\/DStv-ARPU-change-in-Rest-of-Africa-768x461.jpg 768w\" sizes=\"(max-width: 961px) 100vw, 961px\" \/><\/a><\/p>\n<hr \/>\n<p><em>This article was first published by <strong><a href=\"https:\/\/dailyinvestor.com\/technology\/5542\/dstvs-big-price-problem\/\" target=\"_blank\" rel=\"noopener\">Daily Investor<\/a><\/strong> and is republished with permission.<\/em><\/p>\n<h2 class=\"my-4\">Now read:\u00a0<a href=\"https:\/\/mybroadband.co.za\/news\/broadcasting\/470311-dstv-pirate-slapped-with-7-year-jail-sentence.html\">DStv pirate slapped with 7-year jail sentence<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>MultiChoice has an average revenue per subscriber problem.<\/p>\n","protected":false},"author":341108,"featured_media":464421,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[80335],"tags":[85,35,475],"class_list":["post-471845","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-investing","tag-dstv","tag-headline","tag-multichoice"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/471845"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341108"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=471845"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/471845\/revisions"}],"predecessor-version":[{"id":471875,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/471845\/revisions\/471875"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/464421"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=471845"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=471845"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=471845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}