{"id":47782,"date":"2012-04-14T12:21:43","date_gmt":"2012-04-14T10:21:43","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=47782"},"modified":"2012-04-14T12:31:17","modified_gmt":"2012-04-14T10:31:17","slug":"sa-cellphone-operators-are-ripping-off-consumers","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cellular\/47782-sa-cellphone-operators-are-ripping-off-consumers.html","title":{"rendered":"SA cellphone operators are ripping off consumers"},"content":{"rendered":"<p>It is official: South Africa&#8217;s cellphone operators are ripping off consumers. For years South Africans have been complaining that cellphone telecommunication is too expensive, a claim the operators have denied.<\/p>\n<p>But a recent report by Research ICT Africa states that South Africa&#8217;s prepaid cellphone costs put us in 32nd place out of 46 countries in Africa.<\/p>\n<p>The report, &#8220;<a href=\"http:\/\/www.researchictafrica.net\/home.php\" target=\"_blank\">Africa Prepaid Mobile Price Index 2012: South Africa<\/a>&#8220;, also states that South Africa&#8217;s prepaid rates are 360% more expensive than those of our neighbour Namibia.<\/p>\n<p>The reason for this, according to the report, is the inability of the <a title=\"Independent Communications Authority of South Africa (Icasa)\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/226385-ICASA\">Independent Communications Authority of South Africa (Icasa)<\/a> to reduce call termination rates, also known as interconnect rates. The report states that even the &#8220;modest reductions imposed on termination rates&#8221; have generally not been passed on to end users.<\/p>\n<p>&#8220;South Africa is now far behind countries where the regulator, unlike in South Africa, has enabled competition by enforcing cost-based mobile termination rates. The resulting competition has in many cases driven down prices for consumers,&#8221; the report states.<\/p>\n<p>&#8220;Not long ago, South Africa and Namibia shared the same mobile termination rates and had similar end-user prices. Today, Namibia enjoys among the cheapest mobile prepaid prices in Africa as a result of the slashing of its termination rates to close to cost, which pressured the incumbents into real pricing.&#8221;<\/p>\n<p>According to the report, Namibia is ranked eighth out of the 46 countries that were investigated.<\/p>\n<p>The report says <a title=\"Virgin Mobile SA\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/309707-Virgin-Mobile\">Virgin Mobile<\/a> is the only operator that passed on Icasa&#8217;s forced termination-rate cuts in March 2011 to the consumer and then only on the off-peak tariff.<\/p>\n<p>&#8220;Icasa, through its termination rate regulations effective March 2011, has introduced a tariff glide path towards a March 2013 termination rate of R0.40, but even this rate will be above what is globally considered to be the cost of an effective operator,&#8221; states the report.<\/p>\n<p>&#8220;In Namibia, by comparison, mobile termination rates were cut from [Namibian dollar] 1.06 to [Namibian dollar] 0.30 in less than two years.&#8221; The Namibian dollar is equal to the South African rand.<\/p>\n<p>The report says the dominant cellphone players, <a title=\"Vodacom\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/227063-Vodacom\">Vodacom<\/a> and <a title=\"MTN\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/226943-MTN\">MTN<\/a>, are so firmly entrenched that they have been able to withstand the \u00adpricing pressures resulting from the price cuts of newer entrants such as <a title=\"Cell C\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/213919-Cell-C\">Cell C<\/a> and <a title=\"8ta\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/276092-8ta\">8ta<\/a>.<\/p>\n<p>According to the report, 8ta was the cheapest operator between January 2011 and August 2011, until Cell C launched its 99c tariff, which made it the cheapest operator in South Africa. MTN gets the unenviable title as the most expensive operator in South Africa.<\/p>\n<p>The report says there is &#8220;very little pricing transparency&#8221; in South Africa and that, with 100 voice products on offer, no South African consumer can easily determine the best-priced package for his or her purposes.<\/p>\n<div id=\"attachment_47784\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/cellular\/47782-sa-cellphone-operators-are-ripping-off-consumers.html\/attachment\/mobile-prices\" rel=\"attachment wp-att-47784\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-47784\" class=\"size-full wp-image-47784\" title=\"Mobile price changes\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/04\/Mobile-prices.jpg\" alt=\"Mobile price changes\" width=\"590\" height=\"426\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/04\/Mobile-prices.jpg 590w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/04\/Mobile-prices-40x30.jpg 40w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/04\/Mobile-prices-100x72.jpg 100w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/04\/Mobile-prices-185x133.jpg 185w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/04\/Mobile-prices-250x180.jpg 250w\" sizes=\"(max-width: 590px) 100vw, 590px\" \/><\/a><p id=\"caption-attachment-47784\" class=\"wp-caption-text\">Mobile price changes<\/p><\/div>\n<p><strong>Vodacom responds<\/strong><\/p>\n<p><a title=\"Vodacom\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/227063-Vodacom\">Vodacom<\/a> spokesperson <a title=\"Richard Boorman\" href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php\/244557-Richard-Boorman\">Richard Boorman<\/a> said it is important upfront to dispel a common misconception repeated in the report.<\/p>\n<p>&#8220;When mobile termination rates (MTRs) are discussed, the comment is often made that the cuts weren&#8217;t passed on to the consumer,&#8221; said Boorman. &#8220;It&#8217;s not as straightforward as that.&#8221;<\/p>\n<p>&#8220;MTRs are not an industry-wide cost that the consumer bears &#8212; the net cost of MTRs to consumers is and always has been zero,&#8221; he said. &#8220;MTRs are paid by operators to each other to terminate calls on the other&#8217;s network.&#8221;<\/p>\n<p>&#8220;MTRs are a source of revenue and a cost for every mobile operator,&#8221; said Boorman. &#8220;For some networks (e.g. Vodacom), the revenue is greater than the cost so we are a net recipient of revenue from MTRs.&#8221;<\/p>\n<p>&#8220;Other networks pay out more than they receive &#8211; these networks therefore benefit from lower MTRs.&#8221; he said. &#8220;We lose revenue when MTRs are cut and have no savings to pass on to customers.&#8221;<\/p>\n<p>&#8220;Having said that, lowering MTRs does stimulate competition,&#8221; said Boorman. &#8220;Has it worked?In our interim results announcement for the current financial year, we stated that our average effective price per minute in South Africa has fallen 24% year on year.&#8221;<\/p>\n<p>&#8220;It&#8217;s also incorrect to look at pricing in different countries without comparing quality and coverage,&#8221; he said. &#8220;South Africa has some of the most advanced networks in the world and extremely high population coverage.&#8221;<\/p>\n<p>&#8220;There is a proven link between internet penetration and GDP growth, and since SA has less than one million ADSL lines it&#8217;s clear that the only data connectivity available to the majority of the population is mobile,&#8221; said Boorman. &#8220;Building networks to support this isn&#8217;t cheap, and this has to be factored into cross-border comparisons.&#8221;<\/p>\n<p><em>Source: <a href=\"http:\/\/www.mg.co.za\" target=\"_blank\"><strong>Mail &amp; Guardian<\/strong><\/a><\/em><\/p>\n<p><strong>Related news<\/strong><\/p>\n<p><a title=\"South Africa\u2019s mobile prices compared\" href=\"http:\/\/mybroadband.co.za\/news\/cellular\/47690-south-africas-mobile-prices-compared.html\"><strong>South Africa\u2019s mobile prices compared<\/strong><\/a><\/p>\n<p><a title=\"Voice over data and lower mobile call prices\" href=\"..\/cellular\/46688-voice-over-data-and-lower-mobile-call-prices.html\"><strong>Voice over data and lower mobile call prices<\/strong><\/a><\/p>\n<p><a title=\"Changing the rules\" href=\"http:\/\/businesstech.co.za\/news\/mobile\/8675\/changing-the-rules\/\" target=\"_blank\"><strong>Changing the rules<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ICASA fails South African consumers &#8211; new research report reveals cellphone operators are ripping off their customers<\/p>\n","protected":false},"author":93,"featured_media":26067,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[14],"tags":[473,355,35,533,42,1167,1119,41],"class_list":["post-47782","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cellular","tag-8ta","tag-cell-c","tag-headline","tag-icasa","tag-mtn","tag-richard-boorman","tag-virgin-mobile","tag-vodacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/47782"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/93"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=47782"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/47782\/revisions"}],"predecessor-version":[{"id":47786,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/47782\/revisions\/47786"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/26067"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=47782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=47782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=47782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}