Seacom has confirmed that customers in parts of Gauteng experienced an Internet outage on Tuesday due to fault fibre breaks on Dark Fibre Africa\u2019s network.<\/p>\n
\u201cThe Internet outage in some parts of Gauteng today is not as a result of the Seacom subsea cable or the Seacom-owned terrestrial network,\u201d a spokesperson told MyBroadband.<\/p>\n
\u201cWe, like all providers, were impacted this morning by faults and fibre breaks experienced on the DFA network in multiple areas in Gauteng.\u201d<\/p>\n
It should be noted that no other major fibre network operator in South Africa recorded a similar uptick in complaints from subscribers in Gauteng.<\/p>\n
Seacom\u2019s explanation comes after several customers complained online that their fibre services were offline.<\/p>\n
\u201c@SEACOM a TOTAL BLACKOUT on your fibre Any info? Your service centre not helpful today. Down since 4:30 am,\u201d one customer said<\/a><\/strong>.<\/p>\n Downdetector shows a surge in complaints from around 07:00 on Tuesday. By 13:00, the number of outage reports had subsided.<\/p>\n \u201cThe outage has impacted our customers, and other ISP customers, in the areas the DFA network has experienced fibre breaks,\u201d Seacom said.<\/p>\n \u201cSeacom has proactive monitoring and thus informed our customers of the issue and will continue to update them on progress.\u201d<\/p>\n Dark Fibre Africa (DFA) last reported a major incident on its Gauteng network towards the end of January, when one of its cables was severely vandalised<\/strong><\/a>.<\/p>\n Seacom said\u00a0the outage on Tuesday was not caused by a fault on its undersea cable or terrestrial fibre network.<\/p>\n","protected":false},"author":15,"featured_media":465305,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[18],"tags":[23945,35,317],"class_list":["post-480247","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internet","tag-dark-fibre-africa-dfa","tag-headline","tag-seacom"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/480247"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=480247"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/480247\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/465305"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=480247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=480247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=480247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nNow read: Openserve announces fibre speed upgrades<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"