{"id":481755,"date":"2023-02-27T15:10:05","date_gmt":"2023-02-27T13:10:05","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=481755"},"modified":"2023-02-27T15:12:07","modified_gmt":"2023-02-27T13:12:07","slug":"microsoft-accidentally-offered-windows-11-update-to-unsupported-pcs","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/software\/481755-microsoft-accidentally-offered-windows-11-update-to-unsupported-pcs.html","title":{"rendered":"Microsoft accidentally offered Windows 11 update to unsupported PCs"},"content":{"rendered":"

Microsoft mistakenly prompted several Windows users to upgrade to Windows 11, despite their PCs not meeting the minimum system requirements.<\/p>\n

Engadget reports<\/a> <\/strong>that Twitter user PhantomOcean3<\/strong><\/a> was among the first to spot the mistake on an unsupported machine.<\/p>\n

Microsoft initially prompted him with a window saying, “Now unlocked: You’re eligible for a free upgrade to Windows 11”.<\/p>\n

After choosing to “Get” the new OS, the following window showed that Microsoft recommended Windows 11 for his PC and let him begin the download.<\/p>\n

However, he could not install the update, as Microsoft’s PC Health Check detected the system did not meet the minimum requirements.<\/p>\n

In his case, the unmet requirements included the processor lacking Trusted Platform Module (TPM) 2.0 support and only having 2GB RAM instead of the minimum 4GB.<\/p>\n

\"\"<\/a>

Windows Update page shows user can upgrade to Windows 11 (left), but PC Health Check shows the machine does not meet minimum requirements (right)<\/p><\/div>\n

On one of its support pages<\/strong><\/a>, Microsoft said it became aware of the issue and fixed it on the same day.<\/p>\n

The blunder might have irritated those users who desperately wanted to upgrade to Windows 11 and thought that Microsoft had relaxed its seemingly stringent hardware requirements.<\/p>\n

A big sticking point has been the need for the processor to support TPM 2.0, which has cut off many powerful chips preceding Intel’s 8th-generation and AMD’s Ryzen 2000 processors.<\/p>\n

Several high-end options in those line-ups are faster than the latest entry-level Intel 13th-gen or AMD Ryzen 7000 processors that support Windows 11.<\/p>\n

Fortunately, a relatively simple way to bypass the PC Health Check exists that involves creating a Windows 11 ISO, allowing users with unsupported systems to download and install the OS.<\/p>\n

However, Microsoft does not recommend this and advises customers rather upgrade their systems if they want to enjoy Windows 11.<\/p>\n

For those who couldn’t be bothered to upgrade or use the workaround, Microsoft plans to continue supporting Windows 10 with security updates until at least 2025.<\/p>\n

\n

Now read: Microsoft adding Bing AI chatbot to mobile apps and Skype<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"

The blunder might have irritated those users who desperately wanted to upgrade to Windows 11 and thought that Microsoft had relaxed its seemingly stringent hardware requirements.<\/p>\n","protected":false},"author":341042,"featured_media":481761,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[16],"tags":[123,43684,73028,26970,70233],"class_list":["post-481755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software","tag-microsoft","tag-operating-systems","tag-tpm-2-0","tag-windows-10","tag-windows-11"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/481755"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341042"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=481755"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/481755\/revisions"}],"predecessor-version":[{"id":481821,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/481755\/revisions\/481821"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/481761"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=481755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=481755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=481755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}