Telkom has announced it will hike its mobile, DSL, and voice product prices from 1 April 2023 and increase fibre-to-the-home (FTTH) prices on 1 May 2023.<\/p>\n
The telecoms company said South Africa’s high inflation rate meant that price increases were “necessary and unavoidable” to ensure long-term business sustainability.<\/p>\n
Its announcement comes shortly after MTN hiked the prices of its contract subscription fees.<\/p>\n
“Like many other South African companies and enterprises, Telkom has been impacted by the pressures driven by prevailing macroeconomic dynamics,” the company said.<\/p>\n
“The imminent price increases across fixed voice, ADSL, FTTH and mobile offerings will ensure continued quality service to Telkom’s customers, including small and medium businesses, whilst maintaining competitiveness.”<\/p>\n
The average price increases across the impacted products will be as follows:<\/p>\n
In addition to the above, several mobile data bundles and out-of-bundle rates for mobile voice, SMS, and data services will also be increased.<\/p>\n
“Voice rates for out-of-bundle consumption will increase from R0.75 to R0.80 per minute, and data rates will increase from R0.32 to R0.35 per MB on most plans,” Telkom said.<\/p>\n
Telkom consumer and small business CEO Lunga Siyo said the operator had done “everything possible” to minimise the impact of the price increases.<\/p>\n
“The price increase also comes with continued improvement of our products, even in challenging times,” said Siyo.<\/p>\n
One example is its FTTH price increases that come with a speed increase.<\/p>\n
Telkom said the hikes on its FTTH packages were mainly due to its wholesale network operator, Openserve, increasing its fees.<\/p>\n
Openserve previously announced<\/strong><\/a> the new speeds for its FTTH packages, effective from 1 April 2023.<\/p>\n