{"id":486665,"date":"2023-04-05T11:33:55","date_gmt":"2023-04-05T09:33:55","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=486665"},"modified":"2023-04-05T11:35:16","modified_gmt":"2023-04-05T09:35:16","slug":"google-drive-removes-file-limit-following-backlash","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/cloud-hosting\/486665-google-drive-removes-file-limit-following-backlash.html","title":{"rendered":"Google Drive removes file limit following backlash"},"content":{"rendered":"

Google has rolled back a file limit that it recently snuck into<\/strong><\/a> its Drive cloud storage product.<\/p>\n

The company began restricting the maximum number of files a single user could upload to Google Drive to 5 million sometime in February 2023.<\/p>\n

It argued the change was necessary to safeguard against misuse of the Google Drive system, which could negatively impact its stability and safety.<\/p>\n

“This limit does not impact the vast majority of our users’ ability to use their Google storage,” the spokesperson said.<\/p>\n

However, in a post on Twitter<\/strong><\/a> on Tuesday, Google said it was rolling back the change and exploring alternative approaches to ensure a great user experience.<\/p>\n

The company also assured if it needed to make any changes, it would communicate them to users in advance this time.<\/p>\n

Following the file limit update, several users discovered they could not upload more files to their cloud storage despite having space available.<\/p>\n

Adding to their frustration was that Google initially did not provide them with an explanation for why they were unable to upload additional files.<\/p>\n

They only knew something was not working because they were presented with a two-word prompt: “Upload error”.<\/p>\n

Following complaints from several customers, Google changed the error prompt to explain the issue was due to the users reaching a 5-million item limit.<\/p>\n

Publications like Ars Technica<\/strong><\/a> criticised Google for not communicating the change beforehand and neglecting to include it in any support documentation or marketing material for the plans.<\/p>\n

They also pointed out that users would be able to upload much more than 5 million files without coming anywhere near their capacity limit.<\/p>\n

On Google’s top-end Workspace plan with a maximum of 30TB storage, a user could upload billions of kilobytes-sized files before filling up their storage.<\/p>\n

The limit was particularly troublesome for enterprise users with mission-critical systems backing up data to Google Drive.<\/p>\n

One business reported it could not upload any more files despite using only 2TB of their 20TB plan.<\/p>\n

\n

Now read: Western Digital hit by hackers \u2014 customer cloud data possibly exposed<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"

The company limited the maximum number of files any user can upload to Google Drive to 5 million sometime in February.<\/p>\n","protected":false},"author":341042,"featured_media":486681,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[35258,2882,167,10232],"class_list":["post-486665","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-hosting","tag-cloud-services","tag-cloud-storage","tag-google","tag-google-drive"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/486665"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341042"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=486665"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/486665\/revisions"}],"predecessor-version":[{"id":486727,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/486665\/revisions\/486727"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/486681"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=486665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=486665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=486665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}