Systems integrator Red Man Technologies has signed a R6m deal with iBurst to implement the strategic integrated business and operations support solutions on which the company will manage its rapid growth in the broadband converged communications market.<\/p>\n
iBurst’s head of IT, Cobus McQuirk, says it was a strategic decision to base the platform on Softline Enterprise’s suite of Sage software and commission Red Man Technologies to manage the process. <\/p>\n
The design phase is underway. It is expected to be completed by mid-September, with the first phase of the project – implementing basic accounting applications and customer records – due for completion by December 1, 2008.<\/p>\n
The second phase – implementing Sage’s SalesLOGIX CRM System, Sage Line 500 ERP systems and the FTS Leap Billing system – is due for completion by April 1, 2009.<\/p>\n
McQuirk says that iBurst’s growth over the past four years means that it needed a more powerful system that could take scalability in its stride as customer numbers – and the variety of voice and data service offerings – increased. The company is expanding its market from its starting blocks of home-based customers and smaller businesses to the enterprise market.<\/p>\n
"This is a total systems replacement and must take place without interrupting current operations. Our new system will enable our customers to have a better quality of service, plus enable us to better manage all levels of our relationship with them," he adds.<\/p>\n
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Red Man wins R6m systems implementation deal for iBurst<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-4966","post","type-post","status-publish","format-standard","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/4966"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=4966"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/4966\/revisions"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=4966"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=4966"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=4966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}