DStv lost subscribers across its packages during the 2022\/23 financial year, and the broadcaster is fighting to hold onto its remaining customers.<\/p>\n
This includes offering substantial deals on its hardware. A MyBroadband reader was offered the opportunity to upgrade to the 4K-capable Explora Ultra decoder for R5 per month on top of their current subscription fee.<\/p>\n
They told us they were looking to upgrade to the top-tier decoder as the hard drive in their current unit broke. They also want to take advantage of DStv’s 4K Rugby World Cup broadcasts<\/a><\/strong>.<\/p>\n Their current subscription fee includes DStv Premium at R879 and an added R115 in the form of DStv’s Access fee.<\/p>\n Upon enquiring about buying the decoder cash, they were offered the opportunity to pay R5 extra per month on a two-year contract to upgrade to the DStv Explora Ultra decoder.<\/p>\n “For R5 more per month on a 24-month contract, I get a new Explora Ultra decoder, dish, LNB, and full installation,” they said.<\/p>\n “If I cancel the subscription at any time, I have to pay R189 multiplied by the remaining months of the contract.”<\/p>\n The added fee works out to R120 extra for the duration of the contract.<\/p>\n For reference, DStv advertises the Explora Ultra decoder for R2,699.<\/p>\n MyBroadband asked MultiChoice for further details and if it offered any other deals like the one offered to the reader.<\/p>\n The company said the deal appears to be customer-specific and isn’t generally available.<\/p>\n DStv offers decoders bundled with its Premium, Compact Plus, and Compact packages. These are compared in the table below.<\/p>\n