{"id":513675,"date":"2023-11-03T09:30:16","date_gmt":"2023-11-03T07:30:16","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=513675"},"modified":"2023-11-03T11:07:32","modified_gmt":"2023-11-03T09:07:32","slug":"easy-equities-slammed-for-r25-membership-fee","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/software\/513675-easy-equities-slammed-for-r25-membership-fee.html","title":{"rendered":"Easy Equities slammed for R25 &#8220;membership fee&#8221;"},"content":{"rendered":"<p>Easy Equities has taken flak online after making its \u201cThrive\u201d loyalty programme compulsory and announcing that customers below a certain rewards level would be charged R25 per month.<\/p>\n<p>What was once a voluntary rewards program is now mandatory for all EasyEquities users from the end of November.<\/p>\n<p>To avoid paying the R25 monthly fee, customers must reach Thrive Level 3. Users younger than 21 and older than 65 will also be exempt.<\/p>\n<p>Customers complained that the new fee is nothing more than a regressive platform fee that disproportionately hurts those with smaller portfolios.<\/p>\n<p>However, the detail that drew the heaviest backlash was that the Purple Group-owned investment platform would sell people\u2019s stocks to cover the Thrive fee.<\/p>\n<p>\u201cWhen an investment platform decides to introduce new fees and start selling your stocks to cover them,\u201d one user <strong><a href=\"https:\/\/twitter.com\/HypnInfoSec\/status\/1719947884777341298\" target=\"_blank\" rel=\"noopener\">tweeted<\/a><\/strong>.<\/p>\n<p>\u201cPlus, I can\u2019t find the mail informing me of any of this.\u201d<\/p>\n<p>Several users echoed the complaint that they only learned about the change on social media.<\/p>\n<p>Customers also raised questions about whether Easy Equities would sell assets from people\u2019s Tax-Free Savings accounts to cover the fee.<\/p>\n<p>This would be a major problem, as the rules governing Tax-Free Savings accounts in South Africa essentially stipulate that you can\u2019t put money back after taking it out.<\/p>\n<p>However, Purple Group chief marketing officer Carel Nolte assured they wouldn\u2019t touch Tax-Free Savings accounts.<\/p>\n<p>Nolte explained that the purpose of the Thrive programme was to encourage healthy financial habits and education.<\/p>\n<p>\u201cThere are many ways to avoid the R25 Thrive fee, and the intention is that as few as possible people pay,\u201d he stated.<\/p>\n<p>\u201cPrior to any charges, users will be alerted to the possibilities and ways to prevent the fee.\u201d<\/p>\n<p>He also outlined the process Easy Equities will follow to collect the R25 per month fee:<\/p>\n<ul>\n<li>If user is charged a fee, it will be collected from free cash<\/li>\n<li>If no cash is available, every six months, it will collect the fee by selling user holdings<\/li>\n<\/ul>\n<p>\u201cThe first collection is February 2024, and we will have a system in place where users can change what gets sold,\u201d he explained.<\/p>\n<p>\u201cTo repeat, we will work hard with users for this to be the exception, not the rule.\u201d<\/p>\n<p>Looking at the Thrive Rewards page on Easy Equities\u2019 website, the easiest way to hit level 3 is to deposit more than you withdraw.<\/p>\n<p>Another option is to refer at least one person to the platform every month.<\/p>\n<p>Customers can also earn a rewards level each for investing on multiple Easy-branded platforms, using other Easy products, donating to charity while buying or selling stocks, and completing monthly lectures at the EasyEquities Academy.<\/p>\n<div id=\"attachment_513677\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Carel-Nolte.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-513677\" class=\"size-full wp-image-513677\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Carel-Nolte.jpg\" alt=\"\" width=\"800\" height=\"533\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Carel-Nolte.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Carel-Nolte-600x400.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Carel-Nolte-768x512.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><p id=\"caption-attachment-513677\" class=\"wp-caption-text\">Carel Nolte, Purple Group chief marketing officer<\/p><\/div>\n<h2 class=\"my-4\">Purple Group financial situation<\/h2>\n<p>The introduction of a monthly fee for EasyEquities users is unsurprising considering its parent company Purple Group\u2019s recent financial results.<\/p>\n<p>Its results for the six months ended 28 February 2023 revealed that its operating expenses increased significantly faster than its revenue.<\/p>\n<p>The standout figure was a net loss of R10.6 million over the reporting period, a negative swing from the previous net profit of R17.7 million.<\/p>\n<p>Purple Group\u2019s operating costs, including depreciation and amortization, increased by R64 million, while company revenue only increased by R9 million.<\/p>\n<p>Therefore, the company\u2019s incremental revenue increases were met by seven times higher operating expenses.<\/p>\n<p>The Purple Group share price has also been under pressure, losing 80% in value since its peak in January 2022.<\/p>\n<p>Despite the decline, Purple Group still trades at a price-to-earnings (P\/E) ratio of 58, much higher than other fintech and financial companies.<\/p>\n<p>Its price-to-sales (P\/S) and price-to-book (P\/B) values are also much higher than most of its peers.<\/p>\n<p>The R25 monthly fee will help the company to increase revenue and earnings, considering EasyEquities has 850,000 active account holders.<\/p>\n<p>With customer equity of R42 billion, many people speculated that it would have been easier to introduce a 0.5% platform fee.<\/p>\n<p>Such a platform fee, which is charged by many other investment platforms, would have generated an additional R210 million for the company.<\/p>\n<p>However, it is not clear what regulatory and consumer protection requirements are associated with introducing a platform fee when users did not initially agree to it.<\/p>\n<p>MyBroadband asked why Easy Equities elected to implement a flat R25 per month charge rather than a percentage-based platform fee.<\/p>\n<p>\u201cWe have always veered away from a platform fee (also no minimums) and do not want to charge the Thrive fee,\u201d Nolte stated.<\/p>\n<p>\u201cThe aim is to get more users to join the thousands who already exhibit great financial discipline; consistent deposits (any amount), education, etc.,\u201d he said<\/p>\n<p>\u201cIf users do not Thrive, the R25 is a nominal amount for the immense value users get for local and foreign equity, ETFs, crypto, property, etc.\u201d<\/p>\n<div id=\"attachment_489531\" style=\"width: 1210px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/05\/Charles-Savage-EasyEquities-Purple-Group.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-489531\" class=\"size-full wp-image-489531\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/05\/Charles-Savage-EasyEquities-Purple-Group.jpg\" alt=\"\" width=\"1200\" height=\"800\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/05\/Charles-Savage-EasyEquities-Purple-Group.jpg 1200w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/05\/Charles-Savage-EasyEquities-Purple-Group-600x400.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/05\/Charles-Savage-EasyEquities-Purple-Group-800x533.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/05\/Charles-Savage-EasyEquities-Purple-Group-768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><p id=\"caption-attachment-489531\" class=\"wp-caption-text\">Charles Savage, EasyEquities founder and Purple Group CEO<\/p><\/div>\n<h1>R25 per month can crush investment returns<\/h1>\n<p>Although R25 per month may not sound like much, it can have a tremendously detrimental effect on small investments over the long term.<\/p>\n<p>To illustrate the effect of a R25 monthly fee, <strong><a href=\"https:\/\/dailyinvestor.com\/investing\/36662\/easyequities-r25-monthly-fee-can-destroy-investment-returns\/\" target=\"_blank\" rel=\"noopener\">Daily Investor compared<\/a><\/strong> two hypothetical R5,000 investments over ten years.<\/p>\n<p>The first investor used the previous EasyEquities service with no fees. The second investor is on the new system EasyEquities service with a mandatory Thrive subscription.<\/p>\n<p>This investment comparison simulates a buy-and-hold strategy over ten years with no additional investments. This strategy would trigger the R25 fee every month.<\/p>\n<p>We used the popular Satrix JSE Top 40 as an investment for the ten years \u2014 from 2013 to 2023.<\/p>\n<p>The investment on the original EasyEquities platform without fees would have grown to R8,971.25 \u2014 a 79% total return.<\/p>\n<p>The investment with the new Thrive membership would have decreased to R4,774.07 \u2014 a 4.5% loss over the ten-year investment period.<\/p>\n<p>The charts below show the growth of the Satrix JSE Top 40 investment on the old EasyEquities platform and the new Thrive model with a R25 monthly fee.<\/p>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Easy-Equities-R5000-investment-old-vs-Thrive.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-513681\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Easy-Equities-R5000-investment-old-vs-Thrive.jpg\" alt=\"\" width=\"1073\" height=\"590\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Easy-Equities-R5000-investment-old-vs-Thrive.jpg 1073w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Easy-Equities-R5000-investment-old-vs-Thrive-600x330.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Easy-Equities-R5000-investment-old-vs-Thrive-800x440.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/11\/Easy-Equities-R5000-investment-old-vs-Thrive-768x422.jpg 768w\" sizes=\"(max-width: 1073px) 100vw, 1073px\" \/><\/a><\/p>\n<hr \/>\n<h3 class=\"my-4\">Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/software\/513192-software-company-threads-threatens-legal-action-against-meta.html\">Software company Threads threatens legal action against Instagram<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Easy Equities has responded to criticism and answered questions about selling customer assets to cover its now-compulsory &#8220;Thrive&#8221; loyalty programme fee.<\/p>\n","protected":false},"author":15,"featured_media":513683,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[19,17934,16],"tags":[77841,35,77845],"class_list":["post-513675","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-smartphones","category-software","tag-easyequities","tag-headline","tag-purple-group"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/513675"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=513675"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/513675\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/513683"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=513675"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=513675"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=513675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}