{"id":517093,"date":"2023-11-28T06:25:42","date_gmt":"2023-11-28T04:25:42","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=517093"},"modified":"2023-11-28T06:29:45","modified_gmt":"2023-11-28T04:29:45","slug":"south-africas-top-rated-isps-for-2023","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadband\/517093-south-africas-top-rated-isps-for-2023.html","title":{"rendered":"South Africa’s top-rated ISPs for 2023"},"content":{"rendered":"

Analytico\u2019s latest South African ISP rankings revealed that Afrihost is South Africa\u2019s top-rated Internet service provider (ISP), followed by Supersonic and Axxess.<\/p>\n

The report is based on Analytico\u2019s new rating methodology, which considers more data points and ensures superior accuracy.<\/p>\n

This report is based on thousands of ratings collected through MyBroadband\u2019s speed test websites and mobile apps in 2023.<\/p>\n

After a user performs a speed test on these platforms, they are asked to rate their ISP based on their satisfaction with the service.<\/p>\n

These ratings are processed to produce a customer satisfaction percentage for each ISP, where a higher score indicates higher customer satisfaction.<\/p>\n

The latest rankings differentiate between large and small ISPs and separate service providers, which offer a range of connectivity methods from fibre-only providers.<\/p>\n

This decision was made because fibre offers higher customer satisfaction, making it difficult to compare ISPs that only offer fibre and those that provide a range of connections.<\/p>\n

Small ISPs are also separated from the main category as their ratings are typically much higher and easily influenced by a small number of high votes.<\/p>\n

Therefore, the ratings in the different categories should not be compared as they do not represent equal values.<\/p>\n

Best ISPs in South Africa<\/h2>\n

Afrihost topped the list of large ISPs which offer a range of broadband products. Afrihost continued its good run from 2022, when it also reigned supreme.<\/p>\n

Supersonic improved its performance to get second place ahead of Axxess. Axxess has also been a top performer for many years.<\/p>\n

Atomic Access topped the fibre-only rankings, followed by RocketNet and Mind The Speed \u2014 both improving to beat Cool Ideas.<\/p>\n

Cybersmart was the best of the smaller ISPs, continuing its exceptional performance over the last few years. Starlink is also included in this list.<\/p>\n

The tables below provide an overview of the top Internet service providers in South Africa in different categories.<\/p>\n

Prominent ISPs with too few votes or where the results raised red flags were not included in the table.<\/p>\n

\n
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Top ISPs<\/span><\/strong><\/td>\n<\/tr>\n
ISP<\/strong><\/td>\nRating<\/strong><\/td>\n<\/tr>\n
Afrihost<\/td>\n78.53<\/td>\n<\/tr>\n
Supersonic<\/td>\n77.09<\/td>\n<\/tr>\n
Axxess<\/td>\n74.03<\/td>\n<\/tr>\n
RSAWeb<\/td>\n71.77<\/td>\n<\/tr>\n
HeroTel<\/td>\n69.88<\/td>\n<\/tr>\n
Vox<\/td>\n69.10<\/td>\n<\/tr>\n
Webafrica<\/td>\n68.86<\/td>\n<\/tr>\n
Vodacom<\/td>\n67.98<\/td>\n<\/tr>\n
Rain<\/td>\n66.47<\/td>\n<\/tr>\n
Internet Solutions<\/td>\n66.24<\/td>\n<\/tr>\n
MWEB<\/td>\n65.39<\/td>\n<\/tr>\n
Telkom<\/td>\n63.29<\/td>\n<\/tr>\n
Cell C<\/td>\n60.85<\/td>\n<\/tr>\n
Fibre ISPs<\/span><\/strong><\/td>\n<\/tr>\n
Atomic Access<\/td>\n98.35<\/td>\n<\/tr>\n
Rocketnet<\/td>\n87.36<\/td>\n<\/tr>\n
Mind-the-Speed<\/td>\n81.97<\/td>\n<\/tr>\n
Cool Ideas<\/td>\n80.15<\/td>\n<\/tr>\n
Metrofibre<\/td>\n74.35<\/td>\n<\/tr>\n
Home Connect<\/td>\n73.95<\/td>\n<\/tr>\n
Small ISPs<\/span><\/strong><\/td>\n<\/tr>\n
Cybersmart<\/td>\n94.87<\/td>\n<\/tr>\n
Clear Access<\/td>\n93.81<\/td>\n<\/tr>\n
TooMuchWifi<\/td>\n91.75<\/td>\n<\/tr>\n
Starlink<\/td>\n88.18<\/td>\n<\/tr>\n
Seacom<\/td>\n78.87<\/td>\n<\/tr>\n
Level7<\/td>\n76.87<\/td>\n<\/tr>\n
AMOBIA<\/td>\n71.36<\/td>\n<\/tr>\n
Jenny-internet<\/td>\n58.61<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n
\n

Now read:\u00a0South Africa\u2019s biggest Internet exchange hits 4Tbps<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Analytico’s latest Internet service provider rankings revealed the best broadband ISPs in South Africa.<\/p>\n","protected":false},"author":341074,"featured_media":449952,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[1669,1765,35,53051],"class_list":["post-517093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadband","tag-afrihost","tag-axxess","tag-headline","tag-supersonic"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/517093"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341074"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=517093"}],"version-history":[{"count":2,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/517093\/revisions"}],"predecessor-version":[{"id":517487,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/517093\/revisions\/517487"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/449952"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=517093"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=517093"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=517093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}