Neither machine had ever been connected to an HP product.<\/p>\n
Windows Latest said the app appears in the installed apps on the Microsoft Store but not under the Programs and Features section of Control Panel.<\/p>\n
![\"\"](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/12\/HP-Smart-Windows.jpeg\")
Screenshot showing HP Smart app on system without any connected HP equipment. Credit: Windows Latest<\/p><\/div>\n
Complaints by several Reddit users also suggested the issues appeared to be impacting Windows 10 and Windows 11 users.<\/p>\n
All of them deny that they installed the software themselves. “I don’t even have a printer,” one user wrote<\/strong><\/a>.<\/p>\n “I thought there is a printer connecting to my network, when I open the app and scan for the printers in my network it found nothing.”<\/p>\n “I tried two times to clean install and it keeps coming up. Is this malware or something?”<\/p>\n The user later added he was able to wipe the app from his system after a third clean install.<\/p>\n A responding user said the event log for the Microsoft Store showed his app was installed sometime on Wednesday, 29 November 2023.<\/p>\n “No HP printers or other devices have been connected to my computer or network, ever.”<\/p>\n Microsoft told Windows Latest it was aware of the reports and was investigating the issue.<\/p>\n In the meantime, users who have an issue with the app being on their system can uninstall it manually by right-clicking on the app in the Start menu and clicking “Uninstall”.<\/p>\n Numerous Windows users have reported that the HP Smart printer application has appeared on their systems despite not having connected their machines to any of the company’s hardware.<\/p>\n","protected":false},"author":23,"featured_media":510400,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[16],"tags":[2012,69963,123,34451,3742,26970,70233,67196],"class_list":["post-518067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software","tag-hp","tag-hp-printer","tag-microsoft","tag-microsoft-store","tag-printers","tag-windows-10","tag-windows-11","tag-windows-latest"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/518067"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=518067"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/518067\/revisions"}],"predecessor-version":[{"id":518139,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/518067\/revisions\/518139"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/510400"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=518067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=518067"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=518067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nNow read: Microsoft testing enhanced energy saver for laptops and desktop PCs in Windows 11<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"