MyBroadband asked Seacom to confirm whether the faults had been repaired, but it hadn’t provided feedback by publication.<\/p>\n
ITA co-founder and CEO Rolf Mendelsohn posted<\/a> pictures of the repair on LinkedIn.<\/p>\n “Seacom is due to be restored soon, the damage to both cables was caused by a Trawler,” said Mendelsohn.<\/p>\n Phillipe Devaux, who describes himself as a keen observer of the global submarine cable systems industry, said on Tuesday, 28 May 2024, that Orange Marine’s L\u00e9on Th\u00e9venin was working on the repairs.<\/p>\n “Cable ship L\u00e9on Th\u00e9venin currently busy over Seacom CWG (Cable Working Ground) off Mtunzini, after some mystifying northwards excursions back and forth, off Richards Bay,” he said<\/a>.<\/p>\n At the time of the disruption, Liquid Intelligent Technologies group CTIO Ben Roberts said a fault was confirmed on the EASSy cable, and they were observing a fault on the Seacom cable.<\/p>\n While many South Africans complained of poor Netflix performance and difficulties accessing other services, Roberts said the faults severely impacted Internet services in East Africa.<\/p>\n Instead, the challenges faced in South Africa were likely caused by several terrestrial cable failures, which reduced capacity between Johannesburg and Cape Town.<\/p>\n Photos of the damaged cable. From: Rolf Mendelsohn<\/a> on LinkedIn.<\/p><\/div>\n According to Roberts, Liquid Intelligent Technologies had ruled out sabotage and said the two cables going down simultaneously was a coincidence.<\/p>\n West Indian Ocean Cable Company (WIOCC) confirmed on 23 May that repairs to the EASSy cable were almost complete<\/a> and that the damage was consistent with a heavy object being dragged over it.<\/p>\n Traffic returned to EASSy on Friday, 24 May.<\/p>\n![\"\"](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2024\/05\/Seacom-cable-repair-pics-Rolf-Mendelsohn.jpg\")