{"id":539349,"date":"2024-06-02T14:58:30","date_gmt":"2024-06-02T12:58:30","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=539349"},"modified":"2024-06-02T14:59:07","modified_gmt":"2024-06-02T12:59:07","slug":"multichoice-under-siege","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/broadcasting\/539349-multichoice-under-siege.html","title":{"rendered":"MultiChoice under siege"},"content":{"rendered":"<p>MultiChoice is struggling to hold on to DStv subscribers as years of price increases made the service expensive and uncompetitive in the new streaming market.<\/p>\n<p>MultiChoice\u2019s results for the six months ended 30 September 2023 revealed a loss of R911 million, a big decline from the R55 million profit over the same period last year.<\/p>\n<p>One reason for the poor results is that middle-class South Africans continue to ditch DStv in preference for streaming services.<\/p>\n<p>Over the last year, DStv subscriptions in South Africa declined by 486,000 \u2014 from 9.115 million to 8.629 million.<\/p>\n<p>What was striking was that the subscriber decrease happened across the board over the last six months.<\/p>\n<p>Simply put, DStv subscribers in the premium, mid-market, and mass-market segments are all cutting the cord.<\/p>\n<p>An even bigger concern is that the average revenue per user (ARPU) in all of DStv\u2019s segments is declining.<\/p>\n<p>That means MultiChoice is losing DStv subscribers and making less money per subscriber. This explains its dismal financial state.<\/p>\n<p>MultiChoice seemed undeterred by declining subscriber numbers and again increased the price of most DStv bouquets on 1 April 2024.<\/p>\n<p>The pricing of its DStv satellite pay-TV package increased by between 3.1% and 7.8%. DStv\u2019s streaming-only packages remained unchanged.<\/p>\n<p>MultiChoice may try to increase the money it makes from its subscribers through these price increases, but this strategy has been failing.<\/p>\n<p>Despite price increases last year, mass-market ARPU declined by 3%, mid-market by 2%, and premium by 4%.<\/p>\n<p>This means many DStv subscribers are dumping the more expensive packages or downgrading to cheaper options.<\/p>\n<p>The reality is that South African consumers are stretched financially and cannot afford more expensive DStv services.<\/p>\n<p>There is no easy way out for MultiChoice. It faces declining revenue in South Africa, and the expedient way to address this decline is through higher prices.<\/p>\n<p>Unfortunately, this strategy will fuel MultiChoice\u2019s downward spiral, with more high-end subscribers downgrading or cutting the cord completely.<\/p>\n<h2 class=\"wp-block-heading\"><strong>Streaming battle in Africa<\/strong><\/h2>\n<p><a  data-lightbox=\"post-image\" href=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/08\/Netflix-Disney-Prime-Video-Showmax-on-Mobile-.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-503150\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/08\/Netflix-Disney-Prime-Video-Showmax-on-Mobile-.jpg\" alt=\"\" width=\"1200\" height=\"800\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/08\/Netflix-Disney-Prime-Video-Showmax-on-Mobile-.jpg 1200w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/08\/Netflix-Disney-Prime-Video-Showmax-on-Mobile--600x400.jpg 600w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/08\/Netflix-Disney-Prime-Video-Showmax-on-Mobile--800x533.jpg 800w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2023\/08\/Netflix-Disney-Prime-Video-Showmax-on-Mobile--768x512.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<p>MultiChoice is pinning its hopes on Showmax to save it from declining DStv subscribers and bolster its financial performance.<\/p>\n<p>Showmax 2.0 \u2014 a revamped version of its streaming service \u2014 was launched on 12 February 2024, with prices ranging between R39 and R99 per month.<\/p>\n<p>MultiChoice is betting on Showmax to compete with Netflix, Disney+, and Amazon Prime Video to become the leading streaming service in Africa.<\/p>\n<p>Showmax 2.0 was created through a partnership between MultiChoice, Sky, and NBCUniversal\u2019s Peacock. MultiChoice owns 70% of the new service, while NBCUniversal owns 30%.<\/p>\n<p>MultiChoice and NBCUniversal announced they will invest $177 million (R3.3 billion) in the new Showmax offering during the current financial year.<\/p>\n<p>This shows how serious MultiChoice is about competing in the streaming market and taking on Netflix in Africa.<\/p>\n<p>A large chunk of MultiChoice\u2019s focus and resources will go into Showmax, and its satellite service will likely play second fiddle.<\/p>\n<p>However, DStv is still MultiChoice\u2019s main revenue stream, and Showmax must achieve incredible growth to match it.<\/p>\n<p>This illustrates how risky MultiChoice\u2019s decision to bet on Showmax is, which has yet to prove that it can be profitable, in preference to its established DStv service.<\/p>\n<p>It is very difficult and resource-intensive to compete with global entertainment platforms like Netflix, Amazon Prime Video, and Disney+.<\/p>\n<p>These players have billions of dollars to invest and create great content. MultiChoice does not have equally deep pockets.<\/p>\n<p>Its only benefits over these platforms are local content and sport. However, to date, MultiChoice has not bundled the full Supersport with Showmax.<\/p>\n<p>It remains to be seen whether local content is enough for Showmax to outperform Netflix and other competitors in Africa.<\/p>\n<hr \/>\n<p><em>This article was first published by <a href=\"https:\/\/businesstech.co.za\/news\/technology\/773666\/south-africans-dump-dstv-as-price-pain-sets-in\/\" target=\"_blank\" rel=\"noopener\">BusinessTech<\/a> and is reproduced with permission.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MultiChoice is struggling to hold on to DStv subscribers as years of price increases made the service expensive and uncompetitive in the new streaming market.<\/p>\n","protected":false},"author":341006,"featured_media":441746,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[723,39088,1343,61855,85,35,475,47934,68556,32140,3516],"class_list":["post-539349","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-broadcasting","tag-amazon","tag-amazon-prime-video","tag-comcast","tag-disney-plus","tag-dstv","tag-headline","tag-multichoice","tag-nbcuniversal","tag-peacock","tag-showmax","tag-supersport"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/539349"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/341006"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=539349"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/539349\/revisions"}],"predecessor-version":[{"id":539351,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/539349\/revisions\/539351"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/441746"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=539349"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=539349"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=539349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}