As is typical for uncapped services on cellular networks, these plans have a strict fair usage policy.<\/p>\n
If subscribers exceed certain monthly data usage thresholds, their package\u2019s speed is throttled for the remainder of the month.<\/p>\n
Crucially, they cannot be cut off from the Internet on an uncapped package \u2014 only their speeds are temporarily impeded.<\/p>\n
The launch of these new uncapped packages on Axxess was a reversal of Vodacom\u2019s move last year to pull all of its uncapped products<\/a> from the market.<\/p>\n Vodacom had introduced uncapped LTE and 5G services in 2022, then tried to attach an underhanded concept it called \u201chard locks\u201d to its fair usage policies a year later.<\/p>\n While the thresholds for these \u201chard locks\u201d were very high \u2014 starting at 600GB \u2014 it was just another name for caps.<\/p>\n If you hit your hard lock limit, you would be cut off from the Internet. Precisely the opposite of what an uncapped connection is supposed to be.<\/p>\n Despite this, Vodacom didn\u2019t change the names of these significantly altered products. It continued to market them as uncapped.<\/p>\n While Vodacom initially got away with implementing hard locks on its uncapped 5G products in October 2022, it faced heavy backlash<\/a> when it tried the same thing on its uncapped LTE services at the start of 2023.<\/p>\n Within a week of announcing the hard lock limits, it had dropped the term \u201cuncapped\u201d from the product names.<\/p>\n It also offered subscribers who had taken out uncapped contracts and whose terms of service were now changing the opportunity to cancel without penalty.<\/p>\n Vodacom said at the time that it had changed its uncapped services into large-cap products to tackle increased network congestion caused by Eskom load-shedding.<\/p>\n Shameel Joosub, Vodacom CEO<\/p><\/div>\n![\"Shameel](\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2018\/10\/Shameel-Joosub.jpg\")
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