{"id":54979,"date":"2012-07-17T09:22:23","date_gmt":"2012-07-17T07:22:23","guid":{"rendered":"http:\/\/mybroadband.co.za\/news\/?p=54979"},"modified":"2012-07-17T09:30:19","modified_gmt":"2012-07-17T07:30:19","slug":"facebook-users-not-as-happy-as-google-users","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/technology\/54979-facebook-users-not-as-happy-as-google-users.html","title":{"rendered":"Facebook users not as happy as Google+ users"},"content":{"rendered":"<p><strong><\/strong>Customer satisfaction onFacebook is down since 2011, after a survey showed that many Facebook users scored their experience a little lower than last year.<\/p>\n<p>According to the new numbers, Facebook&#8217;s rating dropped 8 percent to 61 on a 100-point scale, while Google+ made its index debut with a 78 &#8211; putting it in-line with Wikipedia.<\/p>\n<p>Reasons are said to be related to users being happy that Google+ doesn\u2019t focus on advertising, and provides better privacy and a better mobile experience.<\/p>\n<p>On the other hand, Facebook users have complained about ads, privacy concerns and the constant interface changes.<\/p>\n<p>It\u2019s the first appearance of Google+ on the customer satisfaction index, and is currently at the top of the list.<\/p>\n<div id=\"attachment_54987\" style=\"width: 390px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/mybroadband.co.za\/news\/quick-news\/54979-facebook-users-not-as-happy-as-google-users.html\/attachment\/screen_shot_2012-07-16_at_5-33-43_pm\" rel=\"attachment wp-att-54987\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-54987\" class=\"size-full wp-image-54987\" title=\"Customer satisfaction index of social networks\" src=\"http:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/07\/Screen_Shot_2012-07-16_at_5.33.43_PM.png\" alt=\"\" width=\"380\" height=\"276\" srcset=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/07\/Screen_Shot_2012-07-16_at_5.33.43_PM.png 380w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/07\/Screen_Shot_2012-07-16_at_5.33.43_PM-40x30.png 40w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/07\/Screen_Shot_2012-07-16_at_5.33.43_PM-100x72.png 100w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/07\/Screen_Shot_2012-07-16_at_5.33.43_PM-185x134.png 185w, https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2012\/07\/Screen_Shot_2012-07-16_at_5.33.43_PM-250x181.png 250w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/a><p id=\"caption-attachment-54987\" class=\"wp-caption-text\">Customer satisfaction index of social networks<\/p><\/div>\n<h5>Source: <a href=\"http:\/\/news.cnet.com\/8301-1023_3-57473470-93\/facebook-users-not-as-satisfied-as-google-users\/\" target=\"_blank\">Cnet<\/a><\/h5>\n<h3 class=\"my-4\">Related articles:<\/h3>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/quick-news\/54923-facebook-scoops-up-spool.html\" target=\"_blank\"><strong>Facebook scoops up Spool<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/quick-news\/54809-facebook-ipo-blunder-was-criminal.html\" target=\"_blank\"><strong>Facebook IPO blunder was \u201ccriminal\u201d<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/quick-news\/52985-facebook-stock-bouncing-back.html\" target=\"_blank\"><strong>Facebook stock bouncing back<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/news\/business\/52939-facebook-to-buy-facial-recognition-startup.html\" target=\"_blank\"><strong>Facebook to buy facial-recognition startup<\/strong><\/a><\/p>\n<p><strong><a title=\"Facebook settles R82.7 million lawsuit\" href=\"http:\/\/mybroadband.co.za\/news\/business\/52821-facebook-settles-r82-7-million-lawsuit.html\">Facebook settles R82.7 million lawsuit<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Survey shows that Facebook users are not as satisfied as Google+ users<\/p>\n","protected":false},"author":340900,"featured_media":54991,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[17],"tags":[13429,161,167],"class_list":["post-54979","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-customer-satisfaction-index","tag-facebook","tag-google"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/54979"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/340900"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=54979"}],"version-history":[{"count":1,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/54979\/revisions"}],"predecessor-version":[{"id":54999,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/54979\/revisions\/54999"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media\/54991"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=54979"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=54979"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=54979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}