{"id":550836,"date":"2006-11-15T16:00:52","date_gmt":"2006-11-15T16:00:52","guid":{"rendered":"http:\/\/localhost:8888\/wordpress\/technology\/550836-papi-s-adsl-promises.html"},"modified":"2006-11-15T16:00:52","modified_gmt":"2006-11-15T16:00:52","slug":"papi-s-adsl-promises","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/technology\/550836-papi-s-adsl-promises.html","title":{"rendered":"Papi’s ADSL promises"},"content":{"rendered":"

Its goal, he says, is to bring this down to 14 days. Speaking after the release of its interim results earlier this week, Molotsane – who described increasing broadband penetration as his "passion" – said while he was pleased that there had been some improvement, he was by no means satisfied with the installation lead times yet. <\/font><\/p>\n

Chief operating officer Reuben September said he preferred to refer to any ADSL installation backlogs rather as "a healthy order book", and said new demand was being satisfied "increasingly faster". <\/font><\/p>\n

A pilot project undertaken earlier this year had shown Telkom what was possible in terms of improving its processes, Molotsane said.<\/font> <\/p>\n

The group had the right tools, methods and systems in place, and was using contract and temporary workers to help it to deliver in the short-term. <\/font><\/p>\n

Cape Town is next target<\/strong> <\/font><\/p>\n

The next geographical destination that it was targeting was Cape Town, Molotsane said. But rolling ADSL out around the country would take time. <\/font><\/p>\n

ADSL subscribers rose by 99.6% in the six months to end September, to 190 172, and Molotsane said Telkom was experiencing significant demand for ADSL. <\/font><\/p>\n

After offering a 4Mbps service to customers at the same price as the DSL 1024 product, the number of sales per week had nearly doubled; increasing to 660 per week from 330 per week when launched, Telkom said. <\/font><\/p>\n

Telkom puts its share of the broadband market at 67%, followed by Vodacom 3G with 14%, MTN with 9%, iBurst with 7% and Sentech with just 3%. <\/font><\/p>\n

Many countries offering ADSL give customers the option to self install their ADSL lines. <\/font><\/p>\n

Where possible, this should help Telkom cut down its rollout load. But it has yet to be introduced. <\/font><\/p>\n

Not happening overnight<\/strong> <\/font><\/p>\n

Molotsane said this was because it had encountered some problems that were unique to the South African environment and as a result, the software had to be customised. <\/font><\/p>\n

However, one would be able to choose the self-installation option "soon", Molotsane said. <\/font><\/p>\n

In order to improve the quality of broadband available and make services like triple play – voice, video and data over the same pipe – a reality, Telkom needs to shorten the local loop from the network backbone to homes and offices. <\/font><\/p>\n

Molotsane said it was accelerating the rollout of fibre optic cabling to shorten the loop from 5.5km to around 2km. <\/font><\/p>\n

About eight out of every ten orders first required work of this nature, he said. <\/font><\/p>\n

Apart from working towards improving ADSL installation times, Telkom also sought to improve overall service levels, and had put a two-year long action plan in place to do this after thoroughly researching the challenges that it faces. <\/font><\/p>\n

Molotsane said it had identified some quick wins and so customers should see some improvements soon. But this could not all happen over night. <\/font><\/p>\n

Discuss this article<\/a> <\/p>\n

\n","protected":false},"excerpt":{"rendered":"

Telkom CEO Papi Molotsane says the average time to get an ADSL line installed has improved to around three weeks from roughly 60 days previously.<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-550836","post","type-post","status-publish","format-standard","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/550836"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=550836"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/550836\/revisions"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=550836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=550836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=550836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}