{"id":551726,"date":"2007-03-08T23:15:31","date_gmt":"2007-03-08T23:15:31","guid":{"rendered":"http:\/\/localhost:8888\/wordpress\/technology\/551726-forum-representatives-moves-up.html"},"modified":"2007-03-08T23:15:31","modified_gmt":"2007-03-08T23:15:31","slug":"forum-representatives-moves-up","status":"publish","type":"post","link":"https:\/\/mybroadband.co.za\/news\/technology\/551726-forum-representatives-moves-up.html","title":{"rendered":"Forum representatives moves up"},"content":{"rendered":"<p><font size=\"2\"><strong>iBurst loses customer support kingpin<\/strong> <\/font><\/p>\n<p><font size=\"2\">Ed Hall, the respected face of customer support at iBurst, has accepted a senior position in the international call centre industry. <\/font><\/p>\n<p><font size=\"2\">Hall has vast experience and an in-depth knowledge of the international outsourced call-centre industry, and he said while the decision to leave iBurst was certainly not easy it was a logical step to further his career.<\/font><\/p>\n<p><font size=\"2\">Hall was a highly esteemed member of the broadband community, and comments like \u201che will be missed and not an easy character to replace\u201d, \u201cSad news\u201d and \u201cit was always good to know you had someone who would really deal with your problems at iBurst\u201d dominated discussions about his departure.<\/font><\/p>\n<p><strong><font size=\"2\">MTN\u2019s forum representative accepts another position<\/font><\/strong><\/p>\n<p><font size=\"2\">Clive McKnight, known on the forums as MTN Data Dude, is also moving up the career ladder and has accepted a position in the Network Group within MTN. <\/font><\/p>\n<p><font size=\"2\">Within a short period of time McKnight gained the respect of MTN\u2019s broadband subscribers by providing excellent support and displaying a superior knowledge of the company\u2019s data products and services.<\/font><\/p>\n<p><font size=\"2\">While comments like \u201cThis is truly a sad day for us MTN users\u201d and \u201chow will we survive without the dude\u201d reiterated McKnight\u2019s impact on MTN\u2019s data support, forumites wished him well in his new position and thanked him for his great support.<\/font><\/p>\n<p><font size=\"2\">MTN is in the process of announcing McKnight\u2019s replacement.<\/font><\/p>\n<p><a href=\"http:\/\/mybroadband.co.za\/vb\/showthread.php?t=68638\">Comments<\/a><\/p>\n<p \/>\n","protected":false},"excerpt":{"rendered":"<p>Two MyBroadband forum representatives, Ed Hall from iBurst and Clive McKnight from MTN, have recently accepted new positions to further their careers.<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sma_x_autopost_status":"idle","_sma_x_autopost_error":"","_sma_x_post_id":"","_sma_facebook_post_id":"","_sma_instagram_post_id":"","_sma_threads_post_id":"","_sma_x_attempts":0,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-551726","post","type-post","status-publish","format-standard","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/551726"}],"collection":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/comments?post=551726"}],"version-history":[{"count":0,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/posts\/551726\/revisions"}],"wp:attachment":[{"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/media?parent=551726"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/categories?post=551726"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mybroadband.co.za\/news\/wp-json\/wp\/v2\/tags?post=551726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}